Cse (Customer Support Executive)
6 months ago
Position: Customer Support Executive
Location: Agra
Gender: Male/Female/All Genders
Qualifications: Minimum 12th grade or Graduation
**Responsibilities**:
Answer incoming customer calls promptly and professionally.
Listen attentively to customer queries and concerns, and provide accurate information and assistance.
Resolve customer issues efficiently and effectively, aiming for first-call resolution whenever possible.
Maintain a positive and empathetic attitude towards customers at all times.
Record and document customer interactions, including details of inquiries, complaints, and resolutions.
**Requirements**:
Strong verbal communication skills in Hindi and English both
Excellent active listening skills and the ability to comprehend customer concerns.
Patience and empathy when dealing with challenging customer interactions.
How to Apply:
**Salary**: ₹10,000.00 - ₹20,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
Ability to commute/relocate:
- Agra, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (required)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- Hindi (required)
- English (required)
**Speak with the employer**
+91 7217011190
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