Customer Care Executive

5 months ago


Agra, India Shree Consultants Full time

A Customer Relationship Executive plays a crucial role in building and maintaining positive relationships between a company and its customers. The job description for a Customer Relationship Executive typically includes the following responsibilities, qualifications, and skills:
**Job Title**: Customer Relationship Executive

**Job Overview**:A Customer Relationship Executive is responsible for ensuring excellent customer service and satisfaction by addressing customer inquiries, resolving issues, and proactively managing customer relationships to foster loyalty and retention.

**Responsibilities**:
Provide information about products or services, address inquiries, and resolve complaints.

**Relationship Building**:Build and maintain strong, long-lasting customer relationships through effective communication and trust-building.
Identify and anticipate customer needs, providing proactive support and solutions.

**Problem Resolution**:Investigate and resolve customer issues or complaints promptly and effectively.
Escalate complex problems to higher-level support or management when necessary.

**Sales Support**:Assist in the sales process by providing information, product recommendations, and guiding customers through purchasing decisions.

**Feedback Collection**:Gather customer feedback and suggestions to help improve products or services.
Relay valuable customer insights to the relevant teams for continuous improvement.

**Qualifications**:

- Bachelor's degree in business, marketing, or a related field is preferred.
- Proven experience in a customer service or sales role.
- strong problem-solving abilities.
- Proficiency in using customer relationship management (CRM) software.

For more information contact this no.8171955835

**Job Types**: Permanent, Fresher

**Salary**: ₹9,512.96 - ₹15,000.00 per month

**Benefits**:

- Food provided
- Health insurance
- Provident Fund

Schedule:

- Monday to Friday
- Morning shift
- Rotational shift

Supplemental pay types:

- Commission pay
- Performance bonus

**Education**:

- Bachelor's (required)

**Speak with the employer**
+91 8989480817



  • Sikandar, Agra, Uttar Pradesh, India Maya Autotech Full time

    Job Title: Customer Care Executive Location: Agra **Job Type**: Full-Time Experience Required:1-5 years Role Overview: Key Responsibilities: - Assist customers with inquiries and provide tailored insurance solutions. - Manage and resolve customer complaints and concerns efficiently. - Maintain accurate records of customer interactions and...


  • Agra, Uttar Pradesh, India Triedge Solution Full time

    **Open Position: - **Customer Care Executive (ONLY FOR WOMEN**)** A Customer Care Executive (only for female) is responsible for addressing customer inquiries, resolving issues, and providing excellent service. Key duties include handling calls, or chats, ensuring customer satisfaction, and maintaining accurate records of interactions. Good communication...


  • Agra, India Six Dee Netad Solutions Private Limited Full time

    ***Hiring Alert: Customer Care Representative***We are seeking a skilled Customer Relations Representative with at least one year of experience in customer calling.Requirements:* Minimum of 1 year of calling experience* Excellent communication skills* Strong problem solving abilities* Ability to handle customer inquiries and resolve issues efficiently*...


  • Agra, Uttar Pradesh, India Jaunty Overseas Pvt Ltd Full time

    We're an online store, and we're on the lookout for friendly people to join our customer care team. If you enjoy helping others and have good English skills, this job might be perfect for you! **Responsibilities**: As a Customer Care Representative, you'll be responsible for: - Helping customers with questions about new products. - Assisting with order...


  • Agra, India A.R.S Arm of India Full time

    1. Good communication skills with a pleasing personality. 2. Good in customer handling. 3. Ability to perform well under pressure. 4. Fresher or experienced both can consider. 5. Sales experience in the Banking/Financial sector or outbound BPO is preferred. 6. Ability to learn about products and services and describe/explain them to...


  • Agra, India WalkingTree Technologies Full time

    **Job Status**:Active **Job Type**:Full Time **Job Location**:AgraNoida **Total Openings**:1 **Exp Level**:2+ **Job Purpose**: The Customer Success Executive is responsible for ensuring that customers are satisfied, retained and that their needs are fulfilled. **Key Responsibilities**: - ** Customer Relationship Management**: Build and maintain...

  • CRM Executive

    6 months ago


    Agra, India Siyaram Motors Private Limited Full time

    Ø Collecting and analyzing customer data. Ø Using CRM systems to manage relationships. Ø Developing new ways to meet customers’ needs. Ø Handling customer complaints. Ø Overseeing the interactions between customers and key team members, such as Customer Service Representatives. Ø Creating and executing retention campaigns. Ø Developing...


  • Sikandar, Agra, Uttar Pradesh, India Shree Enterprises Full time

    **Responsible for handling End to End recruitment cycle for healthcare professionals in the** - Should ensure to revert submit profiles with quick turnaround time for timely submissions to meet sharp deadlines for each requisition. - Ensure all screening, hiring, and selection is done in accordance with employment laws and regulations - Expertise in...


  • Agra, India A. R. S. Arm of India HR Consultants Private Limited Full time

    Position: Customer Support Executive Location: Agra Gender: Male/Female/All Genders Qualifications: Minimum 12th grade or Graduation **Responsibilities**: Answer incoming customer calls promptly and professionally. Listen attentively to customer queries and concerns, and provide accurate information and assistance. Resolve customer issues efficiently and...


  • Agra, Uttar Pradesh, India Skytouch Productions And Entertainment Pvt Ltd Full time

    Manege client with personal attention. Education Minimum - 12 Maximum - Graduate Attractive personality. Good Communication skills. Having maintaining skills. No Target **Job Types**: Full-time, Fresher, Internship **Salary**: ₹8,000.00 - ₹15,000.00 per month Schedule: - Day shift Supplemental pay types: - Performance...


  • Khandari, Agra, Uttar Pradesh, India ERPDADDY Software Solutions Full time

    We are Hiring Tellecaller Location - Agra Company - ERPDADDY Software Solution **Roles & Responsibilities**: - Identify potential students through databases, social media, and other lead sources. - Make outbound calls to potential students to introduce the courses and services. - Provide detailed information about various courses, curriculum, duration,...


  • Lucknow, Agra, India Gunjan Mangal (Proprietor Of Power Solutions) Full time

    DescriptionWe are looking for a Customer Support Executive to join our team and provide exceptional support to our clients. The ideal candidate should have 0-5 years of experience in customer service or a related field. The candidate should be passionate about helping customers and able to resolve their issues in a timely and efficient...

  • Customer Care Intern

    2 months ago


    Dayal Bagh, Agra, Uttar Pradesh, India Educart(Agrawal Group of Publications) Full time

    Roles and Responsibilities - Resolve queries of Teachers to validate their data as part of our Specimen programme. - Possessing excellent product knowledge to enhance customer support. - Provide accurate, valid and complete information by using the right methods/tools. - Keep records of customer interactions, process customer accounts and file documents. -...


  • Agra, India Educart(Agrawal Group of Publications) Full time

    **Roles and Responsibilities: - ** - Engage with customers through chat, handling inquiries and issues promptly and professionally. - Develop a deep understanding of our publishing products and services to provide accurate information. - Escalate complex issues as needed to ensure timely resolution. - Process orders and assist with tracking and billing...

  • Field Executive

    5 months ago


    Agra, India EduGorilla Full time

    ob description Sales executives are responsible for selling a company’s products or services to potential customers. They are often regarded as the face of the company and the primary point of contact for clients. A sales executive usually performs the following tasks: - Find new business opportunities and customers - Contact potential customers to...

  • Sales Executive

    4 weeks ago


    Agra, Uttar Pradesh, India Careerflight consultancy Full time

    Job Title: Sales ExecutiveWe are seeking a highly motivated Sales Executive to join our team at Careerflight consultancy. As a Sales Executive, you will be responsible for identifying and acquiring new business opportunities and building strong relationships with existing clients.Key Responsibilities:Develop and implement effective sales strategies to meet...


  • Agra, Uttar Pradesh, India Oswaalbooks Full time

    Agra Full time **Job Title**: Customer Relations Executive (M/F) **Experience**: 2-5 Yrs. **Location**: Agra **Employment Type**: Full Time **Job** **Description**: As a Customer Relations Executive at Oswaal Books learning pvt. Ltd, you will play a vital role in ensuring exceptional customer experiences and maintaining strong relationships with our...

  • CRM Dynamics Developer

    2 months ago


    agra, India Nouryon Full time

    At Nouryon, our global team of Changemakers takes positive action every day, to reach higher goals collectively and individually. We create innovative and sustainable solutions for our customers to answer society’s needs – today and in the future.We are a global specialty chemicals leader. Industries worldwide rely on our essential chemistry in the...

  • Front Desk Executive

    5 months ago


    Agra, India Big Bee Consultant Full time

    **Responsibilities**: Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our...


  • Agra, India NOXIA TRAVELS DOOR & HOSPITALITY PVT LTD Full time

    JOB TITLES-SALES EXECUTIVES REQUIRED - FRESHER GIRLSThe candidate for this position will excel at creating and closing new opportunities. By using a consultative approach to selling, this person will use their expertise to identify and qualify leads, leading to sales opportunities with both new and existing customers. ResponsibilitiesMeet and exceed sales...