Customer Care Executive
3 months ago
We are Hiring
Tellecaller
Location - Agra
Company - ERPDADDY Software Solution
**Roles & Responsibilities**:
- Identify potential students through databases, social media, and other lead sources.
- Make outbound calls to potential students to introduce the courses and services.
- Provide detailed information about various courses, curriculum, duration, fees, and benefits.
- Address queries and concerns of potential students regarding course content, career prospects, and enrollment procedures.
- eep accurate records of calls, follow-ups, and student information in the CRM system
- Promote upcoming events, workshops, and webinars organized by the company.
**Qualifications**:
- Excellent verbal and written communication skills.
- Strong persuasion and negotiation skills.
- Prior working experience in the same will be a plus.
Schedule:
- Day shift
Work Location: In person
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