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IT Operations Professional

5 months ago

Pune, India Siemens Full time

**Are you looking at developing future leaders? Come join us at Siemens.**

This role is within the IT Global Hub organization, Integration Management Chapter, and directly within the Organization Integration (OI) Service. Working alongside the OI service lead, this position has end-to-end responsibility for the service which is responsible for developing and implementing IT excellence initiatives in the areas of organization development, people excellence, communications, employee engagement, and continuous improvement.

**Change the future with us,**
- Update project cookbooks and SOPs.
- User communication in case of major incident.
- Perform capacity analysis and performance activities.
- Perform Service Management (to resolve incident /problem ticket within SLA, handle escalations etc.)
- Log all the tickets received during the extended support time in the ticketing tool.
- Act as E2E responsible to the internal customers for technical & functional questions in IT infrastructure landscapes.
- Root cause analysis and troubleshooting of overall system.
- Occasionally Provide on-call support for emergency, weekends and holidays.

**We** don’t need superheroes, just super minds.**
- 3 to 6 years’ experience in IT and systems specialist.
- Qualified B.E / MCA or equivalent from reputed institute.
- Proven ability in Infra projects and execute successfully within time and budget.
- Proven multitasking ability to work both independently as well as in a team setting.
- Outstanding analytical, problem solving and planning.
- Strong attention to detail, proactively driving assignments and tracking tasks.
- Creative thinking and innovation skills to define new approaches to issues.
- Administration of Windows Servers.
- Microsoft BizTalk Server.
- Knowledge of Linux.
- Basics of RDBMS using Oracle.
- Basics about Exchange Server (Mailbox, Distribution List)
- Experience in PowerShell scripts, VB scripts.
- Basics of Microsoft middleware SQL servers, IIS.
- NOTE: Advanced troubleshooting: Windows Log diagnosis, Dump file, Network trace analysis.
- Basic PowerShell knowledge.
- Basic.NET knowledge.
- Microsoft Azure Cloud Administer.
- VM Ware.
- Mindset (Agile / Lean / Ownership / Intercultural Collaboration)

**We’ve got quite a lot to offer. How about you?**

**Organization**: Information Technology

**Company**: Siemens Technology and Services Private Limited

**Experience Level**: Experienced Professional

**Full / Part time**: Full-time