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IT Operations Professional

2 months ago

Pune, India Siemens Full time

**Are you looking at developing future leaders? Come join us at Siemens.**

This role is within the IT Global Hub organization, Integration Management Chapter, and directly within the Organization Integration (OI) Service. Working alongside the OI service lead, this position has end-to-end responsibility for the service which is responsible for developing and implementing IT excellence initiatives in the areas of organization development, people excellence, communications, employee engagement, and continuous improvement.

**Change the future with us**:

- ** Update project cookbooks and SOPs.**:

- ** User communication in case of major incident.**:

- ** Perform capacity analysis and performance activities.**:

- ** Perform Service Management (to resolve incident /problem ticket within SLA, handle escalations etc.)**:

- ** Log all the tickets received during the extended support time in the ticketing tool.**:

- ** Act as E2E responsible to the internal customers for technical & functional questions in IT infrastructure landscapes.**:

- ** Root cause analysis and troubleshooting of overall system.**:

- ** Occasionally Provide on-call support for emergency, weekends and holidays.**

**We**
**don’t need superheroes, just super minds.**
- ** 3 to 6 years’ experience in IT and systems specialist.**:

- ** Qualified B.E / MCA or equivalent from reputed institute.**:

- ** Proven ability in Infra projects and execute successfully within time and budget.**:

- ** Proven multitasking ability to work both independently as well as in a team setting.**:

- ** Outstanding analytical, problem solving and planning.**:

- ** Strong attention to detail, proactively driving assignments and tracking tasks.**:

- ** Creative thinking and innovation skills to define new approaches to issues.**:

- ** Administration of Windows Servers.**:

- ** Microsoft Biztalk Server.**:

- ** Knowledge of Linux.**:

- ** Basics of RDBMS using Oracle.**:

- ** Basics about Exchange Server (Mailbox, Distribution List)**:

- ** Experience in PowerShell scripts, VB scripts.**:

- ** Basics of Microsoft middleware SQL servers, IIS.**:

- ** NOTE: Advanced troubleshooting: Windows Log diagnosis, Dump file, Network trace analysis.**:

- ** Basic PowerShell knowledge.**:

- ** Basic.NET knowledge.**:

- ** Microsoft Azure Cloud Administer.**:

- ** VM Ware.**:

- ** Mindset (Agile / Lean / Ownership / Intercultural Collaboration)**

**We’ve got quite a lot to offer. How about you?**

**Organization**: Information Technology

**Company**: Siemens Technology and Services Private Limited

**Experience Level**: Experienced Professional

**Full / Part time**: Full-time

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