Business Operation Professional

3 weeks ago

Pune, India IBM Full time

**Introduction**
At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

**Your Role and Responsibilities**
Role Introduction:
This role will require you to provide operations support in terms of Billing, Head Count Management, Asset management, Audit and ERO Compliance, Facility and Seating, Procurement and Travel, coordination between business Leaders and support team to ensure smooth execution/delivery of Business operations activities. You will provide support & report to the Operations Manager of the department. The role is not limited to the above-mentioned responsibilities and can have additional responsibilities added as per business requirements.

**Responsibilities**:
Asset Management (Forecast asset requirement, Coordinate for Laptop refresh and repair, Asset Validation, and maintain asset inventory)

ERO and Audit (Project Classification and ERO Data Management, Support for all types of Quarterly and yearly audit by providing the evidence and artifact)Business Compliance (Follow-up with BU employees on all types of compliance activities and ensure timely completion)

Facility, Access, and Seating (Coordinate for in house events, handle access issues, Seating plan across ISDL Location, seat allocation, and tracking)

Working closely with operations teams in Bangalore, Pune, and Hyderabad

Engaging with Managers and employees at the location and contributing to improving employee experience

Billing Support (Monthly Billing Confirmation, Tracking actuals against each program, Regular interlock with Managers and WW Ops on billing changes and discrepancy,

ICA & DOU (Budgeting & Forecasting yearly ICA cost. Creation of ICA and DOU, Tracking ICA Spend and supplement if required.)

Contract Hiring (Yearly Budget forecast and approval, Screening shortlisting, Interview co-ordination, PO negotiation, On-boarding support (DRMS / Devices)

Procurement & Logistic (Working with US team for Procurement and Logistic, HW Configuration, Pricing & Quotation, Order / PO release, Logistic handling)

**Required Technical and Professional Expertise**
- 3 to 5 Years Experiens in Operation & administration experience
- Engage and network extensively with HR,Procurement,Legal,RESO and external vendors/agenciesOverhead expense/budget management
- Reporting Skills - Microsoft office suite
- Excellent written and spoken communication skills
- Able to work in a fast moving environment
- General Consulting Skills & ability to negotiate successfully at all levels

**Preferred Technical and Professional Expertise**
- 3 to 5 Years Experiens in Operation & administration experience
- Reporting Skills - Microsoft office suite
- Experienced in vendor management, Head Count Management and Procurement

**About Business Unit**

IBM Systems helps IT leaders think differently about their infrastructure. IBM servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the world’s most important industries and our clients are the architects of the future. Join us to help build our leading-edge technology portfolio designed for cognitive business and optimized for cloud computing.

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

This job requires you to provide your COVID-19 vaccination status with supporting documentation, where legally permissible.

**About IBM**

Restlessly reinventing sin

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