Customer Service Representative
2 weeks ago
HIRING FOR A CUSTOMER SUPPORT EXECUTIVE FOR A FINANCIAL SERVICES COMPANY IN J.M ROAD,Mumbai
Description:
First point of contact for customers, addressing queries and provide accurate information about the product.
Handle customer complaints, trouble shoot problems in timely manner.
Assist customers in navigating and resolving issues on online platform.
**Skills**:Basic knowledge of digital payments, UPI, credit cards, financial products & services.
Excellent communication and negotiation skills. Fluency in English will be a plus.
Ability to work under pressure.
Pay: ₹240,000.00 - ₹300,000.00 per year
Schedule:
- Day shift
Ability to commute/relocate:
- J.M. Road, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- mention your current and expected salary (compulsory question)
**Education**:
- Bachelor's (preferred)
**Experience**:
- Customer support: 1 year (required)
**Language**:
- English (required)
- Hindi (required)
Work Location: In person
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