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Customer Service Representative
2 weeks ago
**Responsibilities**:
- Make outbound calls to targeted individuals or businesses using provided contact lists.
- Introduce and explain our products/services to potential customers over the phone.
- Follow a scripted sales pitch to effectively communicate product features and benefits.
- Identify and qualify sales opportunities through active listening and probing questions.
- Record and update customer information accurately in the CRM system.
- Meet or exceed daily/weekly/monthly sales targets and quotas.
- Handle objections and resolve customer concerns to ensure customer satisfaction.
- Maintain a high level of professionalism and integrity in all interactions with customers.
- Collaborate with the sales team to coordinate follow-up actions and track progress.
- Stay updated on product knowledge, sales techniques, and industry trends.
**Job Types**: Full-time, Permanent, Fresher
**Salary**: ₹100,000.00 - ₹300,000.00 per year
**Benefits**:
- Leave encashment
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
- Yearly bonus
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (required)
Ability to Commute:
- Karve Road, Pune, Maharashtra (required)
Ability to Relocate:
- Karve Road, Pune, Maharashtra: Relocate before starting work (required)
Work Location: In person
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