Customer Support Associate

6 months ago


Malad Mumbai Maharashtra, India Tatvartha Health Pvt. Ltd. Full time

**Designation : Hair Coach**
**Location : Thane**
**About company -**
Traya is an Indian health and wellness startup that specializes in personalized Ayurvedic solutions for hair and skin care. Founded in 2019 by a team of experts in Ayurveda, dermatology, and technology, Traya aims to address common concerns related to hair loss, dandruff, premature greying, and skin issues through holistic and natural approaches.
- Connecting with our existing customer over the calls.
- Understanding Customers concern and providing them with the appropriate solutions.
- Resolve customer complaints and issues effectively, demonstrating empathy, patience, and professionalism at all times.
- Build and maintain strong relationships with customers, fostering loyalty and trust through exceptional service.
- Act as the primary point of contact for inquiries, complaints and requests, ensuring a positive and seamless customer experience.

**Minimum Qualification : HSC/ Any Graduate**
**Age Limit: 18 to 33 years**
Job Type**:PermanentPerks -**
- Corporate Work Culture
- Fix Working hours ( No Night Shift)
- Pick up and Drop Facility from Thane station to Office and Visa-Versa

Pay: ₹18,000.00 - ₹25,000.00 per month

**Benefits**:

- Commuter assistance
- Health insurance
- Provident Fund

Schedule:

- Day shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person



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