Customer Service Assistant

Handling all incoming customer queries and questions Providing the appropriate service and information or referring clients to another department Referring problematic issues that they cannot solve to management Resolving customer complaints and issuing refunds as needed Maintaining an accurate Customer Relationship Management (CRM) database by entering and...

Making sure every customer who comes through the door leaves happy, a Customer Service Assistant provides help and advice whenever they can. Your daily routine will vary depending on where you work and you could do anything from arranging shop displaysand handling payments to taking part in customer promotions and events. You’ll be expected to keep...

Position: Customer Care Assistance Eligibility: Undergraduate/Graduate Freshers Experienced both can apply. Good with English communication skills. **Salary**: 15,000-20,000 ctc + Incentives Shift: Male Day rotational. Day shift for females. Work Location: Pune. **Job Types**: Full-time, Permanent, Fresher **Job Types**: Full-time, Permanent,...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Keeping records of customer interactions,...

Apply for Assistant Manager Customer Service Operations Customer Service Operations B3101_2, Career Progress Consultants in Pune for 4 - 7 Year of Experience on TimesJobs.com.

** Assistant Manager - Customer Service Operations (Customer Service Operations) - B3101_2**Date: 7 Jan 2024Location: Pune, IndiaCompany: Tata CommunicationsBroad outline of the RoleResponsible for managing customer queries related to all services and solutions delivered, including diagnosing and resolving complex technical issues in respective areas of...

Assistant Manager - Customer Service Operations (Customer Service Operations) - B3201_2Date: 16 Oct 2023Location: Pune, IndiaCompany: Tata CommunicationsJob Family DescriptorManage customer queries related to all services and solutions delivered includes complex customer issues diagnosing and thereby resolving and fixing Act as a conduit between customer and...

Listen to customers’ concerns, issues and questions - Resolve customers’ concerns and answer customers’ questions to your best ability - Maintain a positive attitude and calmly respond to customers’ complaints - Open new customer accounts - Attract customers by promoting the product and company positively, answering questions and addressing concerns...

Experience: 0-5 Year(s). Location: Kharadi, Pune **Salary**: 2,00,000 - 5,00,000 P.A. Voice Process - Any Graduate fresher OR Under-Graduate / drop out / pursuing are eligible. - Excellent verbal and written communication skills in **English**. - Flexible with 24/7 Environment. - High incentives - On Job Training Available. Additional Benefits: -...

Manage genuine amount of incoming phone calls - Convert potential leads into orders. - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate, valid and complete information by using the right methods/tools. - Need...

Product/Service Knowledge: Having a deep understanding of the company's products or services to effectively guide customers and answer their questions. - Communication Skills: Clearly and effectively communicating with customers, colleagues, and other departments, maintaining a professional and helpful demeanor. **Job Types**: Full-time, Part-time,...

**Job Overview**: To assist in handling and managing all aspects of Vistara operations and customer services at the airport including check-in, boarding, ramp handling, arrival & baggage services, in an efficient and professional manner. **Key Responsibilities**: Customer Service & Operations - Ensure Vistara operates in a safe and secure environment, by...

**We are hiring immediate joiners for a premium process.** **Designation: Associate Customer Service** **Walk-in Interview Address : Tech Mahindra Ltd, Sharda Centre, Ground Floor, Erandwane, Pune** **Role & responsibilities**: - Responsible to address and resolve Consumer & Commercial queries, requests and complaints. - Providing amazing customer...

Contact Center Professionals who are willing to take high volume of inbound calls. It is expected that the best of those who handle such a profile with discipline, initiative and consistency, apart from opportunities to grow with us, also set themselves up for an exciting career in Customer service. These projects involve Customer service for Airlines...

**Company Overview** TRDEZ is a fast growing Stockbroking and Advisory firm operating out of Pune with an experienced team of professionals from the areas of Financial services and Technology management. It strives to build a culture is driven by values. The firm is constantly learning, responsive and atypical. It also strives to provide the best experience...

Job Requirements Job Title: Customer Service ExecutiveCompany Name: Tech MahindraLocation: PuneSalary: Competitive salary range per annumQualification:High school diploma or equivalent0 - 5 years of customer service experienceJob Description:Join the Tech Mahindra team as a Customer Service Executive in Kolkata, West Bengal, and play a crucial role in our...

Product Knowledge: Develop a deep understanding of the company's products or services to effectively assist customers and provide accurate information. - Quality Assurance: Adhere to company policies, procedures, and service standards to ensure consistent delivery of high-quality customer service. **Job Types**: Full-time, Part-time, Fresher **Salary**:...

Position: Agent/ Customer support. Eligibility: Undergraduate/Graduate Freshers Experienced both can apply. Good with English communication skills. **Salary**: 15,000-25,000 ctc Shift: Male Day rotational. Day shift for females. Work Location: Pune. **Job Types**: Full-time, Permanent, Fresher **Job Types**: Full-time, Permanent, Fresher **Salary**:...

**Job Overview**: To assist in supervising and managing all aspects of Vistara operations and customer services at the airport including check-in, boarding, ramp handling, arrival and baggage services. Supervisory role also requires understanding of internal/ external stakeholder management with thorough knowledge of Emergency Response Planning. **Key...

Designation-Assistant Manager - Customer Service (International Voice Process)Experience - 6 to 12 yearsJob Location – Allianz Services, Kharadi , PuneQualification: GraduationJob Requirement:Experience working in International Voice ProcessKnowledge in Motor or Property Insurance (desirable)Excellent communication and team management skillsMinimum 2 years...