Customer Service Assistant

2 months ago


Pune, India Platinum Logistics Full time

Listen to customers’ concerns, issues and questions
- Resolve customers’ concerns and answer customers’ questions to your best ability
- Maintain a positive attitude and calmly respond to customers’ complaints
- Open new customer accounts
- Attract customers by promoting the product and company positively, answering questions and addressing concerns as they arise
- Recommend possible products to meet the customers’ needs
- Refer issues and questions to managers if necessary
- Prepare product and customer reports by gathering data collected during customer interactions

**Job Types**: Full-time, Part-time, Fresher
Part-time hours: 30 per week

**Salary**: ₹14,800.00 - ₹19,700.00 per month

**Benefits**:

- Cell phone reimbursement
- Food provided

Schedule:

- Day shift
- Evening shift
- Morning shift
- Night shift

Supplemental pay types:

- Overtime pay
- Performance bonus

Ability to commute/relocate:

- Pune, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

**Speak with the employer**

+91-XXXXXXXXXX


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