Customer Service Assistant
2 months ago
Listen to customers’ concerns, issues and questions
- Resolve customers’ concerns and answer customers’ questions to your best ability
- Maintain a positive attitude and calmly respond to customers’ complaints
- Open new customer accounts
- Attract customers by promoting the product and company positively, answering questions and addressing concerns as they arise
- Recommend possible products to meet the customers’ needs
- Refer issues and questions to managers if necessary
- Prepare product and customer reports by gathering data collected during customer interactions
**Job Types**: Full-time, Part-time, Fresher
Part-time hours: 30 per week
**Salary**: ₹14,800.00 - ₹19,700.00 per month
**Benefits**:
- Cell phone reimbursement
- Food provided
Schedule:
- Day shift
- Evening shift
- Morning shift
- Night shift
Supplemental pay types:
- Overtime pay
- Performance bonus
Ability to commute/relocate:
- Pune, Maharashtra: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
- Hindi (preferred)
**Speak with the employer**
+91-XXXXXXXXXX
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