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Sales Support Executive
2 days ago
Hiring Sales Support Executive -Mumbai
- Team (Yamini)
5 days working
Work location is Andheri Mumbai work from office
Budget - 4L
**Key Responsibilities**:
- Building rapport with the international customer and providing information about company.
- Understanding customer’s requirements.
- Creation and maintenance of Customer Master Data on CRM/ SAP
- Handling and dealing with customer inquiries.
- Creating quotation/ Proforma Invoice on SAP
- Sales Order processing on SAP.
- Timely order processing with accuracy.
- Tracking open sales orders regularly.
- Responding to complaints from customers and give after sales-support when requested.
- Regular debt collection follows up.
- Interact with warehouse for Batch confirmation and Picking & PGI coordination
- Customer follows up until end of order completion.
- Co-ordinating with the internal department to fulfil customers queries (Technical/quality/Regulatory/Production/Logistic Dept).
- Follow up with the customers (Existing/prospective) for new orders.
- Creating new project against customer demands on SAP.
- Attention to details to manage sales order processing.
- Preparation of various reports such as Daily pending order file, Debtors reports, Consignment stock report, Commission report etc..
**Technical Capabilities required**:
- Fluent Communication Skills
- SAP Software knowledge
- Time management
**Salary**: ₹30,000.00 - ₹33,000.00 per month
Shift:
- Day shift
Ability to commute/relocate:
- Andheri, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- Sales support: 1 year (preferred)
- creating invoices, quotations: 2 years (preferred)
- working on SAP: 2 years (preferred)
- manage sales order processing: 2 years (preferred)
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