Customer Relationship Executive
6 months ago
**Key Responsibilities**:
Customer Assistance:
Provide product/service information, pricing details, and delivery timelines.
Address customer concerns and complaints professionally and efficiently.
**Sales Support**:
Assist sales representatives in generating leads, prospecting, and closing sales.
Prepare sales quotations, proposals, and contracts as per customer requirements.
Coordinate with internal departments to ensure timely order processing and delivery.
**Relationship Management**:
Build and maintain positive relationships with customers to foster loyalty and repeat business.
Follow up with customers post-sale to ensure satisfaction and address any issues.
Identify opportunities for upselling or cross-selling additional products/services.
**Administrative Tasks**:
Maintain accurate records of customer interactions, transactions, and inquiries using CRM software.
Generate sales reports, performance metrics, and forecasts as needed.
Assist in organizing sales events, promotions, and marketing campaigns.
**Training and Support**:
Train new sales staff on customer service protocols, product knowledge, and sales processes.
Provide ongoing support and guidance to sales team members as needed.
**Requirements**:
Proven experience in customer service or sales support role.
Excellent communication and interpersonal skills.
Strong problem-solving abilities and attention to detail.
Ability to multitask and prioritize in a fast-paced environment.
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹20,000.00 - ₹35,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
- Fixed shift
- Morning shift
- Weekend availability
Supplemental pay types:
- Performance bonus
**Experience**:
- Customer service: 1 year (required)
- CRM software: 1 year (required)
**Language**:
- English (required)
Work Location: In person
**Speak with the employer**
+91 8320776946
-
Customer Relationship Executive
7 months ago
Bhandup, Mumbai, Maharashtra, India PerfectRecruit Services Full time**Job Title: Customer Relationship Executive** **Job Summary**: As a Customer Relationship Executive, you will play a crucial role in building and maintaining strong relationships with our company's clients. You will serve as the primary point of contact for clients, ensuring their needs are met, concerns are addressed, and expectations are exceeded. Your...
-
Customer Relationship Executive
6 months ago
Bhandup, Mumbai, Maharashtra, India PerfectRecruit Services Full time**Customer relation executive (ONLY FEMALE CANDIDATE WITH EXPERIENCE OF CRM AND FLUENT ENGLISH)** Job Summary: The Customer Relations Executive (Sales Support) plays a pivotal role in ensuring excellent customer service and satisfaction throughout the sales process. They assist customers in understanding products/services, resolving inquiries, and...
-
Customer Relationship Executive
6 months ago
Bhandup West, Mumbai, Maharashtra, India PerfectRecruit Services Full timeKey Responsibilities: **Customer Assistance**: - Provide product/service information, pricing details, and delivery timelines. - Address customer concerns and complaints professionally and efficiently. **Sales Support**: - Assist sales representatives in generating leads, prospecting, and closing sales. - Prepare sales quotations, proposals, and contracts...
-
Customer Relationship
7 months ago
Bhandup West, Mumbai, Maharashtra, India Deep HR Services Full timeUrgent Opening--- We are searching for a Young & Energetic Female Customer Relationship Executive who is capable of handling Client Queries raised by Customers. Experience: 1 to 2 Yrs. Salary**:16,000 to 20,000 per month** **English communication is must.** **Job description**: - Ensure highest Level of Customer Satisfaction - Having knowledge of...
-
Customer Relationship Executive
7 months ago
Bhandup, Mumbai, Maharashtra, India Deep HR Services Full timeUrgent Opening--- We are searching for a Young & Energetic Female Customer Relationship Executive who is capable of handling Client Queries raised by Customers. Experience: 1 to 2 Yrs. Salary**:16,000 to 20,000 per month** **English communication is must.** **Job description**: - Ensure highest Level of Customer Satisfaction - Retention of customers by...
-
Customer Relationship Executive
6 months ago
Mumbai, Maharashtra, India Sam Associates - Tufflam Full time**Urgently required for the post of - Customer relationship executive - Fort, Mumbai** **Experience**: 1 to 5 years **Salary Package **:as per company norms **Notice Period**: Immediate Joiner **Role & Responsibility**: We are seeking a dynamic and customer-focused individual to join our team as a Customer Relationship Executive in the Manufacturing...
-
Customer Relationship Executive
1 week ago
Santacruz West, Mumbai, Maharashtra, India Roopkala Heritage Full timeAs a Customer Relationship Executive (CRE), you will be responsible for managing and nurturing long-term relationships with our customers, ensuring their needs are met, and fostering loyalty and satisfaction. You will work closely with sales, marketing, and support teams to create a seamless experience for customers, promote product adoption, and enhance...
-
Customer Relationship Executive
6 months ago
Bandra West, Mumbai, Maharashtra, India Right Properties Full timePurpose: As a Customer Relationship Executive at Right Properties, the purpose is to build and maintain strong relationships with clients, guiding them through their property journey with expertise and care. This involves understanding client needs, providing tailored advice, and ensuring a seamless and satisfying experience In the competitive real estate...
-
Customer Relationship Executive
7 months ago
Mumbai, Maharashtra, India Enrolsy Full timeWe are looking for a qualified **Customer Relationship Executive **to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. To be successful as a customer support executive, you should display excellent interpersonal...
-
Customer Relationship Executive
6 months ago
Mumbai, Maharashtra, India Beechi Vidya Kendra Full timeFull Time- Mumbai- Posted 2 hours agoA leading trading and manufacturing company specializing in printers, printing machineries, and consumables such as spare parts, paper, ink, dyes, etc. is looking for a young & dynamic Customer Relationship Executive. **Job Overview**: As a Customer Relations Executive, you will play a pivotal role in lead generation,...
-
Customer Relationship Executive
6 months ago
Prabhadevi, Mumbai, Maharashtra, India Menschen Consulting Pvt Ltd Full timeOpportunity For a leading manufacturer of high-quality fabrics -Customer Relationship Executive-Lower Parel(W) Position :Customer Relationship Executive Location: - Lower Parel(W) Experience : 1-2years RegardsMadhusudan Burman 8103518989 Pay: ₹10,000.00 - ₹20,000.00 per month Schedule: - Day shift **Experience**: - total work: 1 year...
-
Customer Relationship Executive
6 months ago
Mumbai, Maharashtra, India Sam Associates - Tufflam Full time**Role & Responsibility**: We are seeking a dynamic and customer-focused individual to join our team as a Customer Relationship Executive in the Manufacturing industry. The primary responsibility of this role is to build and maintain strong relationships with customers, ensuring their satisfaction and loyalty. The Customer Relationship Executive will serve...
-
Customer Relationship Executive
3 months ago
Andheri West, Mumbai, Maharashtra, India Misuraa Projects LLP Full time**Responsibilities**: 1. Attend Walk-in Customers. 2. Generate excel invoices 3. Customer relationships **Requirements**: 1. Need Fluency in English speaking. 2. Knowledge of MS-Excel 3. Presentable Personality. Pay: ₹18,000.00 - ₹22,000.00 per month **Benefits**: - Internet reimbursement - Leave encashment Schedule: - Day shift - Monday to...
-
Customer Relationship Executive
6 months ago
Mumbai, Maharashtra, India PMV Groups Full timeCustomer Relation Executive Location: Andheri East **Responsibilities**: - Manage large amounts of incoming phone calls - Generate sales leads - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate, valid and complete...
-
Customer Service Executive
7 months ago
Mumbai, India Executive Hunters Full time**(1)Customer Service Executive** - Salary budget - Rs 25,000-30,000 per month - Location - Khar, Mumbai - Working days - 6 - Work from office - yes - Work from home - Saturday. **Customer Service Responsibilities list**: Manage incoming phone calls/ Whats app queries from various customers. Generate sales leads Identify and assess customers’ needs to...
-
Customer Relationship Executive
6 months ago
Mumbai, Maharashtra, India IMBROX INFOTECH PRIVATE LIMITED Full time_We are looking for a Customer Relationship Executive near Andheri West....!!!_ **Location**:Andheri West, Mumbai **Responsibilities**: - Generate leads from various sources to find potential clients. - Identify and approach clients based on their needs and requirements. - Onboard new clients and nurture relationships with existing ones. - Meet revenue...
-
Customer Relationship Executive
7 months ago
Malad West Dely, Mumbai, Maharashtra, India ideal crew technology Full time**Title: - **Customer Relationship Executive **Experience: - ** Minimum 6 Month in Calling Process. **Location: - **Malad West. **Job Description: - ** Handle inbound/outbound calls regarding product/service inquiries Provide accurate information & assistance to clients Maintain customer records & update information in the system Follow company...
-
Customer Relationship Executive
4 months ago
Sion, Mumbai, Maharashtra, India Placement Local Services Full time**Position Name - Customer Relationship Executive** **Salary - Till 25K ( Based on your Capability and Experience )** **Location - Sion** **Experience - Min 1 year** **Note **Roles and Responsibilities** - Ensuring regular contact with existing clients to maintain our company's presence. - Handling existing clients and developing new clients. - Proven...
-
Customer Relationship Executive
6 months ago
Mumbai, Maharashtra, India RAS Media & Entertainment Full timeWe’re looking for Relationship Executive to join our team and help us build strong relationships with our clients. 1) Client Handling: Interacting with clients face to face and over phone calls. Handling meeting of the clients coming to our office for shoots. Explaining clients about our services in details. Resolving client’s issues. 2) Client...
-
Customer Relationship Executive
3 months ago
Malad West Dely, Mumbai, Maharashtra, India STS AUTOMOBILE Full time**CANDIDATE SHOULD HAVE 06 MONTHS - 01 YEAR OF EXPERIENCE.** **Job Summary**: As a Customer Service Executive, you will be the primary point of contact for our customers, addressing their inquiries, resolving issues, and ensuring a positive experience with our products and services. Your role is crucial in enhancing customer satisfaction and fostering...