Customer Relationship Executive
3 months ago
**CANDIDATE SHOULD HAVE 06 MONTHS - 01 YEAR OF EXPERIENCE.**
**Job Summary**:
As a Customer Service Executive, you will be the primary point of contact for our customers, addressing their inquiries, resolving issues, and ensuring a positive experience with our products and services. Your role is crucial in enhancing customer satisfaction and fostering long-term relationships.
**Responsibilities**:
- **Issue Resolution**: Identify and resolve customer issues efficiently, providing accurate information and solutions. Escalate complex issues to higher management when necessary.
- **Product Knowledge**: Maintain up-to-date knowledge of our two-wheeler products, services, and promotions to provide accurate information and recommendations to customers.
- **Order Processing**: Assist customers with order placements, track shipments, process returns, and manage refunds as required.
- **Feedback Collection**: Gather and document customer feedback, suggesting improvements to enhance our products and services.
- **Documentation**: Maintain detailed records of customer interactions, transactions, comments, and complaints using CRM software.
- **Team Collaboration**: Work closely with other departments, such as sales and technical support, to address and resolve customer concerns.
- **Compliance**: Adhere to company policies, procedures, and standards to ensure a consistent and compliant customer service experience.
**Job Types**: Full-time, Permanent
Pay: ₹12,000.00 - ₹15,000.00 per month
**Experience**:
- CRE: 1 year (required)
- Customer service: 1 year (required)
- Microsoft Excel: 1 year (required)
**Language**:
- English (preferred)
Work Location: In person
**Speak with the employer**
+91 7722022890
-
Customer Relationship Executive
7 months ago
Malad West Dely, Mumbai, Maharashtra, India ideal crew technology Full time**Title: - **Customer Relationship Executive **Experience: - ** Minimum 6 Month in Calling Process. **Location: - **Malad West. **Job Description: - ** Handle inbound/outbound calls regarding product/service inquiries Provide accurate information & assistance to clients Maintain customer records & update information in the system Follow company...
-
Customer Relationship Executive
2 months ago
Malad West Dely, Mumbai, Maharashtra, India STS AUTOMOBILE Full time**CANDIDATE SHOULD HAVE 06 MONTHS - 01 YEAR OF EXPERIENCE.** **Job Summary**: As a Customer Service Executive, you will be the primary point of contact for our customers, addressing their inquiries, resolving issues, and ensuring a positive experience with our products and services. Your role is crucial in enhancing customer satisfaction and fostering...
-
Customer Relationship Executive
3 months ago
Malad, Mumbai, Maharashtra, India Mauli Stays Full time**Location**: Malad, Mumbai We are seeking a dynamic **Customer Relationship Executive** to join our team at **Mauli Stays**. In this role, you will be responsible for handling incoming calls, managing online reservation bookings, and fostering positive relationships with our customers. Your persuasive communication skills will help you convince potential...
-
Customer Relationship Executive
3 months ago
Malad, Mumbai, Maharashtra, India USK Balaji Plast Pvt Ltd Full timeJob Overview: We are seeking a Sales Coordinator + Customer Relations Executive to support the sales team, generate leads, and manage relationships with both new and existing clients. The role involves coordinating sales activities, maintaining a client database, and ensuring a high level of customer satisfaction. Key Responsibilities: - Sales...
-
Customer Relationship Executive
1 week ago
Malad, Mumbai, Maharashtra, India Illusion Dental Laboratory Pvt. Ltd. Full time**Position**: Customer Relationship Executive **Location**: Malad West **Language Proficiency**: Fluent in Gujarati (spoken and written) along with English **Responsibilities**: - Act as the primary point of contact for customers, addressing inquiries, complaints, and feedback in Gujarati. - Build and maintain strong relationships with customers to ensure...
-
Customer Relationship Executive
6 months ago
Malad West Dely, Mumbai, Maharashtra, India Kirana Friends Full time**Salary**: ₹15,000.00 - ₹25,000.00 per month Schedule: - Day shift **Experience**: - total work: 1 year (preferred) - Customer service: 1 year (preferred) **Language**: - English (required) Work Location: In person
-
Customer Relationship Executive
6 months ago
Malad West Dely, Mumbai, Maharashtra, India Kirana Friends Full time**Salary**: ₹15,000.00 - ₹25,000.00 per month Schedule: - Day shift **Experience**: - total work: 1 year (preferred) - Customer service: 1 year (preferred) **Language**: - English (required) Work Location: In person **Speak with the employer** +91 7972393830
-
CRM / Customer Care Executive
6 months ago
Malad West Dely, Mumbai, Maharashtra, India HARRY INTERNATIONAL Full time**Position**:CRM / Customer Care Executive **Experience**:2 to 3 Years JobDescription**: - Are you passionate about delivering exceptional customer experiences in the digital realm? As a CRM / Customer Care Executive within our international Direct-to-Consumer (D2C) brand's digital team, you will play a pivotal role in building and maintaining strong...
-
Customer Relationship Executive
3 days ago
Santacruz West, Mumbai, Maharashtra, India Roopkala Heritage Full timeAs a Customer Relationship Executive (CRE), you will be responsible for managing and nurturing long-term relationships with our customers, ensuring their needs are met, and fostering loyalty and satisfaction. You will work closely with sales, marketing, and support teams to create a seamless experience for customers, promote product adoption, and enhance...
-
Customer Relationship Executive
6 months ago
Mumbai, Maharashtra, India Sam Associates - Tufflam Full time**Urgently required for the post of - Customer relationship executive - Fort, Mumbai** **Experience**: 1 to 5 years **Salary Package **:as per company norms **Notice Period**: Immediate Joiner **Role & Responsibility**: We are seeking a dynamic and customer-focused individual to join our team as a Customer Relationship Executive in the Manufacturing...
-
Customer Relationship Executive
7 months ago
Mumbai, Maharashtra, India Prama HIKVision India Pvt Ltd Full time**Positions: Consultant of Customer Relationship** **Experience**: 1- 4yrs **Requirements**: - Excellent communication skills - Good Knowledge for Ms.Office - Proficiency in Hindi & English is mandatory - Presentable personality - Graduate **Job Profile**: - Building and maintaining profitable relationship with all internal & external customers -...
-
Customer Relationship Executive
6 months ago
Bandra West, Mumbai, Maharashtra, India Right Properties Full timePurpose: As a Customer Relationship Executive at Right Properties, the purpose is to build and maintain strong relationships with clients, guiding them through their property journey with expertise and care. This involves understanding client needs, providing tailored advice, and ensuring a seamless and satisfying experience In the competitive real estate...
-
Cse (Customer Support Executive)
6 months ago
Malad West Dely, Mumbai, Maharashtra, India Mindwealth Full timeDetails: Title: Customer Support Executive Location: Malad West (10 minutes’ walk from station) Timings - 10-7 ( 6 days working ) **Key Responsibility Area**: - Explaining the parents about the Products. - Clear doubts or queries raised. - Make sure the child is responding positively to the products. - Build Sustainable relationships and trust with...
-
Customer Relationship Executive
6 months ago
Mumbai, Maharashtra, India Enrolsy Full timeWe are looking for a qualified **Customer Relationship Executive **to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. To be successful as a customer support executive, you should display excellent interpersonal...
-
Customer Relationship Executive
6 months ago
Mumbai, Maharashtra, India Beechi Vidya Kendra Full timeFull Time- Mumbai- Posted 2 hours agoA leading trading and manufacturing company specializing in printers, printing machineries, and consumables such as spare parts, paper, ink, dyes, etc. is looking for a young & dynamic Customer Relationship Executive. **Job Overview**: As a Customer Relations Executive, you will play a pivotal role in lead generation,...
-
Customer Relationship Executive
6 months ago
Prabhadevi, Mumbai, Maharashtra, India Menschen Consulting Pvt Ltd Full timeOpportunity For a leading manufacturer of high-quality fabrics -Customer Relationship Executive-Lower Parel(W) Position :Customer Relationship Executive Location: - Lower Parel(W) Experience : 1-2years RegardsMadhusudan Burman 8103518989 Pay: ₹10,000.00 - ₹20,000.00 per month Schedule: - Day shift **Experience**: - total work: 1 year...
-
Customer Relationship Executive
6 months ago
Mumbai, Maharashtra, India Sam Associates - Tufflam Full time**Role & Responsibility**: We are seeking a dynamic and customer-focused individual to join our team as a Customer Relationship Executive in the Manufacturing industry. The primary responsibility of this role is to build and maintain strong relationships with customers, ensuring their satisfaction and loyalty. The Customer Relationship Executive will serve...
-
Customer Relationship Executive
2 months ago
Andheri West, Mumbai, Maharashtra, India Misuraa Projects LLP Full time**Responsibilities**: 1. Attend Walk-in Customers. 2. Generate excel invoices 3. Customer relationships **Requirements**: 1. Need Fluency in English speaking. 2. Knowledge of MS-Excel 3. Presentable Personality. Pay: ₹18,000.00 - ₹22,000.00 per month **Benefits**: - Internet reimbursement - Leave encashment Schedule: - Day shift - Monday to...
-
Customer Relationship Executive
6 months ago
Mumbai, Maharashtra, India PMV Groups Full timeCustomer Relation Executive Location: Andheri East **Responsibilities**: - Manage large amounts of incoming phone calls - Generate sales leads - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate, valid and complete...
-
Customer Relationship Executive
6 months ago
Mumbai, Maharashtra, India IMBROX INFOTECH PRIVATE LIMITED Full time_We are looking for a Customer Relationship Executive near Andheri West....!!!_ **Location**:Andheri West, Mumbai **Responsibilities**: - Generate leads from various sources to find potential clients. - Identify and approach clients based on their needs and requirements. - Onboard new clients and nurture relationships with existing ones. - Meet revenue...