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Customer Service Associate

2 months ago

Vadodara Gujarat, India Bright future Full time

**GOOD COMMUNICATION & COMPREHENSIVE SKILLS**:

- **CANDIDATE SHOULD NOT HAVE MTI**:

- **ABILITY TO WRITE AND UNDERSTAND ENGLISH**:

- **ABILITY TO WRITE, SPEAK AND UNDERSTAND REGIONAL LANGUAGE AS SPECIFIED**:

- **GOOD ANALYTICAL SKILL**

*
- Maintain an updated knowledge of the organization's products, services, and customer service policies
- Document customer interactions when necessary, compiling documents and forwarding information to interested parties
- Explain simply and clearly in response to customer questions and check for customer understanding and acceptance
- Recommend new products or services or make suggestions for improvements by identifying relevant features and benefits
- Assist clients by demonstrating the use of goods and programs and answering any questions they may have
- Participate in training opportunities provided by the organization or by outside entities
- Establish and maintain good rapport with customers by using positive language and anticipating their needs

Pay: From ₹13,870.00 per month

Schedule:

- Day shift

Work Location: In person

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