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Regional Membership Officer

4 months ago

Delhi Delhi, India Rotary International Full time

Job Title**:Regional Membership Officer**

Area: Membership Development

Reports to**:Manager, Programs and Member Services (Rotary International South Asia Office) and Manager, Regional Membership

Development (Rotary International World Headquarters)

**Rotary International Overview**

**Rotary International South Asia Office Overview**

Rotary International South Asia Office (RISAO) provides services to more than 9000 Clubs and close to 3 lakh Rotary members spread in 7 countries in South Asia i.e. India, Nepal, Bangladesh, Pakistan, Sri Lanka, Bhutan and Maldives beside assisting Rotary International headquarters located in Chicago, IL, USA by providing guidance/dissemination of Rotary’s policies and procedures to Rotary leaders in South Asia, handles legal & stewardship issues & contributions received from India as well as financial reporting of Fiscal Agents in other countries in South Asia. RI South Asia Office embodies the beliefs, thoughts and practices of Rotary International. Our core values of trust, empowerment and teamwork is a reflection of the same. At RISAO, we believe in:

- Challenging ourselves to take initiative and be a part of the solution.
- Encouraging our employees to demonstrate accountability and a proactive attitude.
- Being professional in our interaction with customers
- Respecting, recognizing and appreciating individual performance while working in a team.

**Rotary’s Commitment to Diversity**

As a global network that strives to build a world where people unite and take action to create lasting change, Rotary values diversity and celebrates the contributions of people of all backgrounds, regardless of their age, ethnicity, race, color, abilities, religion, socioeconomic status, culture, sex, sexual orientation, and gender identity.

**General Overview**

The Regional Membership Officer (RMO) is a vital member of the Membership Development team who is responsible for driving membership growth and retention in a defined geographic territory. They serve as the primary liaison to membership development volunteers, and in cooperation and collaboration with Rotary International directors and other senior and regional Rotary leaders, oversee the overall progress of membership goals and strategies for their assigned territory.

RMOs help guide, train, and manage zone, district, and club-level membership development volunteers with innovative ideas and resources to encourage Rotary and Rotaract club flexibility, foster member engagement, improve membership diversity, and strengthen the club experience. In addition, they create and support member acquisition opportunities via our prospective member programs, new club development, and additional events and projects focused on connecting with prospective members.

The Regional Membership Officer will support zones 4-7, which is the following region: India, Bhutan, Maldives, and Sri Lanka. Your contribution will serve to expand our reach and enhance participant engagement, both strategic priorities of Rotary International.

**You Will Have**
- Bachelor’s degree essential; post-graduation in relevant field preferred
- A minimum of five years of experience in member associations, volunteer management, development, or a related field (i.e., sales/marketing, public relations, non-profit management); prior volunteer management or Rotary experience strongly preferred.
- Strong inter-personal skills and a professional demeanor, strong commitment to customer service and proven ability in oral and written communications, including public speaking and promotional writing.
- Ability to interact with high-level international business leaders and volunteers.
- Demonstrated ability to be a self-starter, proactively schedule and manage time, and handle multiple tasks and projects in order to reach goals in a timely fashion.
- Comfort with qualitative and quantitative evaluation
- Flexibility with working hours, while having discipline to set boundaries and maintain work-life balance.
- Proficiency in Hindi and English are essential; ability to understand and speak other local language(s) preferred.

**You Are Good At**
- Written and oral communication
- Working collaboratively with colleagues in a remote team environment
- Public speaking
- Showing attention to detail
- Project and time management

**You Are**
- Open to travel

**You Will Be Responsible For**

**Membership Reports and Analytics**
- Helping prepare, analyze, and disseminate frequent membership progress reports to volunteer leadership to help activate, monitor, and manage activities within assigned territory.
- Consulting with district and zone leaders on strategic planning and regional membership initiatives based on analytics, trends, and volunteer reports.

**Membership Development**
- Supporting district leadership in establishing new clubs and pathways to experience Rotary and Rotaract in new markets.
- Conducting club assessments, member satisfaction surveys, or other resear