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Relationship Office Assistant

1 month ago

PimpriChinchwad Maharashtra, India Dilizent Systems Full time

Here’s a detailed job description for a Relationship Office Assistant position:

- **Job Title**: Relationship Office Assistant
- **Location**: [Insert Location]
- **Department**: [Insert Department]
- **Reports To**: [Insert Reporting Manager's Title]
- ### Job Summary:

- The Relationship Office Assistant is responsible for providing administrative support to enhance client interactions and strengthen relationships. This role involves managing client information, facilitating communication, and assisting in various tasks to ensure a positive experience for clients and stakeholders.
- ### Key Responsibilities:

- **Client Interaction**: Serve as a point of contact for clients, addressing inquiries and providing information regarding services offered.
- **Data Management**: Maintain and update client records in databases, ensuring accuracy and confidentiality.
- **Communication Support**: Assist in preparing correspondence, reports, and presentations for client meetings and communications.
- **Appointment Coordination**: Schedule and coordinate meetings with clients and internal teams, including follow-up reminders.
- **Feedback Collection**: Gather and analyze client feedback to improve service delivery and identify areas for enhancement.
- **Administrative Support**: Perform general administrative tasks such as filing, data entry, and preparing materials for meetings.
- **Event Coordination**: Assist in planning and executing client-related events or workshops to foster relationships and engagement.
- **Reporting**: Prepare periodic reports on client engagement and satisfaction metrics for management review.
- ### Qualifications:

- **Education**: Bachelor’s degree in Business Administration, Communication, or a related field is preferred.
- **Experience**: Previous experience in a customer service or administrative role is advantageous.
- **Technical Skills**:

- Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook).
- Familiarity with CRM software is a plus.
- **Soft Skills**:

- Strong interpersonal and communication skills.
- Excellent organizational and multitasking abilities.
- Attention to detail and a high degree of professionalism.
- Ability to handle sensitive client information with discretion.
- ### Personal Attributes:

- Proactive and self-motivated with a positive attitude.
- Team player who can work collaboratively in a diverse environment.
- Strong problem-solving skills and adaptability in a fast-paced setting.
- ### Benefits:

- [List specific benefits, e.g., health insurance, retirement plans, professional development opportunities, etc.]
- ### Application Process:

- Feel free to customize this job description to suit your organization's specific requirements and culture

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹25,900.00 - ₹29,900.00 per month

Schedule:

- Day shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Microsoft Office: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person