Customer Service Executive
4 months ago
Job Family Descriptor Monitor large computer networks and servers for problems from a central location They analyze problems perform troubleshooting and incident response on the system communicate with site technicians and track problems through to resolution
Create and maintain infrastructure necessary for the growth and upkeep of field and network operations to drive network efficiency and availability
Ensure necessary coordination on certification field level testing Coordinate with the technical teams for new enhancementsissue resolution
Set up configurations number of fibre pairs in the cable capacity landing stations Manage the complete capacity distribution and traffic activation on the cable system
Track and monitor the environment performance to ensure mínimal interruption to network transmission andor network switches
Lead drive and monitor all maintenance and cost savings activities related to facilities including facility maintenance and thereby ensuring sufficient focus on optimizing cost of facility infrastructure while maintaining reliability both in terms of operations and capital investments
Manage marine cables network equipment maintenance international real estate management security operations for all sites and network ensuring adequate support for maintenance of international facilities and network at optimal costs ensuring sufficient focus on optimizing cost of facility infrastructure while maintaining reliability both in terms of operations and capital investments Broad outline of the Role
The role is responsible for network operations and maintenance. This is an operational role that may seek appropriate level of guidance and advice to ensure delivery of quality outcomes. Purpose - Broad objective of the role Operating Network - Key External Operating Network - Key Internal Size and Scope of Role - Financial Size and Scope of Role - No. of direct reports Size and Scope of Role - Total team size Size and Scope of Role - Other size parameters Minimum qualification & experience
Graduate with 0-4 years of experience Other knowledge/skills
Demonstration of problem-solving skills
Prior experience in providing technical support in fast paced, high availability, 24X7 environments.
Knowledge of network, operation systems Key Responsibilities Technical Competencies Knowledge / Skills
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Customer Service Executive
5 months ago
Mumbai, India Executive Hunters Full time**(1)Customer Service Executive** - Salary budget - Rs 25,000-30,000 per month - Location - Khar, Mumbai - Working days - 6 - Work from office - yes - Work from home - Saturday. **Customer Service Responsibilities list**: Manage incoming phone calls/ Whats app queries from various customers. Generate sales leads Identify and assess customers’ needs to...
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Client Service Executive
5 months ago
Mumbai, India Executive Hunters Full time**(1)Customer Service Executive FRESHERS** - Salary budget - Rs 10000-15000 per month - Location - Mumbai, Mumbai - Working days - 5 - Work from office - yes - Work from home - No. **Customer Service Responsibilities list**: Manage incoming phone calls/ Whats app queries from various customers. Generate sales leads Identify and assess customers’ needs to...
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Customer Service Executive
5 months ago
Mumbai, India Talent Corner HR Service Ltd Full timeWe have an opening for the post of Customer Service Executive in E-commerce company located at Andheri East. Details mentioned below: **Designation** **:Customer Service Executive** **Qualification** : Any Graduate **Experience** : 1 to 2 years of experience **Industry preferred**: E-commerce **Job location**: Andheri East (close by to Western Express...
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Customer Service
5 months ago
Mumbai, India Tech Mahindra business service Full time**Customer Support Executive Responsibilities**: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. -...
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Customer Service
5 months ago
Mumbai, India Tech Mahindra business service Full time**Customer Support Executive Responsibilities**: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. -...
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Customer Service Representative
2 months ago
Vashi, Navi Mumbai, Maharashtra, India Insight Customer Call Solutions Full time**Responsibilities**: - Respond to customer inquiries, concerns, and feedback - Resolve product/service issues efficiently and professionally - Provide product information, pricing, and availability - Process orders, returns, and exchanges - Escalate complex issues to senior teams - Maintain accurate customer records and feedback - Meet or exceed customer...
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Customer Service Representative
1 week ago
Vashi, Navi Mumbai, Maharashtra, India Altius Customer Services Pvt Ltd Full timeResolves product or service problems by investigating the customer's complaint, determining the cause of the problem, selecting and explaining the best solution for the problem, expediting correction or adjustment, and following up to ensure resolution and customer satisfaction. **Job Types**: Full-time, Permanent Pay: ₹15,000.00 - ₹18,000.00 per...
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Customer Service Executive
1 week ago
Mira Road, Mumbai, Maharashtra, India Apogee Service Pvt. Ltd Full time**Designation - Senior Customer Service Associate (Voice).** **Process - Customer Service (Voice)** **Qualification - HSC** **Shifts - Rotational shifts (24/7)** **Week off-2 Rotational off** **Salary -2.4 to 4.2 Lpa** **Joining - Immediate** **Perks - Cabs facilities till hiring boundary** **Western Rail Network - Mira Road to...
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Customer Service Executive
6 months ago
Mumbai, India Seven Consultancy Full timeRelaying extensive product information to customers. - Closing sales for the company. - Filing customer records, including contact information, purchases and billings. - Conducting surveys and writing reports based on customer feedback on products and services. - Providing customers with clear instructions to resolve issues. - Rerouting customer calls to...
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Customer Service Executive
5 months ago
Ghansoli, Navi Mumbai, Maharashtra, India Aimplus Staffing Service Pvt Ltd Full timeAs an Inbound Customer Service Representative specializing in query resolution, you will play a crucial role in ensuring a positive customer experience by addressing incoming queries, concerns, and issues. Your primary responsibility will be to provide accurate and timely resolutions through effective communication and problem solving skills. Key...
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Bpo Customer Service Navi Mumbai
5 months ago
Navi Mumbai, India NARITH BUSSINES SERVICE Full timeUrgent Hiring For BPO Customer service Must have experience in BPO for Customer service executive Minimum 6 Months of experience Required Must Have A Good Communication Skill in English Must have good Customer service skill and Convincing skill Ensuring Business Needs For Hiring Are Met **Salary**: ₹20,000.00 - ₹26,000.00 per...
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Customer Services Executive
5 months ago
Mumbai, India Acme Services Full timeLocation : Goregaon Clinic Hiring **Role Description** This is a full-time on-site role for a Customer Service Executive located in Mumbai. The Customer Service Executive will be responsible for managing customer service, support, and satisfaction. The role involves handling customer queries, complaints, and feedback, and ensuring timely resolution of...
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Bpo Customer Service Navi Mumbai
5 months ago
Navi Mumbai, India NARITH BUSSINES SERVICE Full timeUrgent Hiring For BPO Customer service Must have experience in BPO for Customer service executive Minimum 6 Months of experience Required Must Have A Good Communication Skill in English Must have good Customer service skill and Convincing skill Ensuring Business Needs For Hiring Are Met **Salary**: ₹25,000.00 - ₹35,000.00 per...
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Customer Service Executive
4 months ago
Sakinaka, Mumbai, Maharashtra, India Universal Executive Search Full timeCalling - Data Managing - Client Handling **Job Types**: Permanent, Full-time **Salary**: ₹12,000.00 - ₹13,500.00 per month Schedule: - Day shift **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - total work: 1 year (preferred) Work Location: In person
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Bpo Customer Service Navi Mumbai
5 months ago
Navi Mumbai, India NARITH BUSSINES SERVICE Full timeUrgent Hiring For BPO Customer service Must have experience in BPO for Customer service executive Minimum 1 Years of experience Required in escalation/complaint handling **Freshers with good comms required **Must Have A Good Communication Skill in English Must have good Customer service skill and Convincing skill Ensuring Business Needs For Hiring Are...
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Customer Service Executive
5 months ago
Mumbai, India Paramount Health Services Full time**Company Description** Paramount Health Services(TPA) Pvt. Ltd. (PHS) is a Third Party Administrator (TPA) in the Health Insurance Sector, servicing all insurance companies. PHS adds value to basic health insurance policies for individuals through its network of healthcare service providers, medical care standardization, claims management, client...
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Customer Service, Customer Service Executive
5 months ago
Mumbai, India Della Group Full time**About the Company Position / Role: Customer Service Executive Experience Required: 1 - 2 years Location: Mumbai Reports to: Head Communications Industries Preferred: Customer service, support service, backend operations Job Responsibilities: - 1. Responsible to handle backend operations - all communication and follow-ups 2. Responsible to look after...
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Customer Care Executive
3 months ago
Lower Parel, Mumbai, Maharashtra, India Genie Customer Management Services Full timeUsing a computerized system, responds to customer inquiries in a call center environment. - Responds to telephone inquiries and complaints using standard scripts and procedures. - Gathers information, assesses customer needs, researches/resolves inquiries and logs customer calls. - Provides clear and concise information about the status of member - Educates...
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Customer Service Executive
5 months ago
Mumbai, India Tresbien HR Consultancy Full timeJob Title: Customer Support Executive Company: ADF Soul Foods (Telluric Foods Ltd - ADF Group) Location: Mumbai **Job Type**: Full-Time Experience - 1 or 2 Years CTC - 3 to 4 Lakhs Qualification - Bachelor degree Key Responsibilities: 2. Handle customer complaints & work with other departments to resolve customer issues in a timely manner. 3. Serve...
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Bpo Customer Service Navi Mumbai
5 months ago
Navi Mumbai, Maharashtra, India NARITH BUSSINES SERVICE Full timeUrgent Hiring For BPO Customer service international Evening shift 5pm to 2 am Must have experience in BPO for Customer service executive Minimum 1 Years of experience Required in escalation/complaint handling **Freshers with Excellent comms required **Must Have A Good Communication Skill in English Must have good Customer service skill and Convincing...