Process Executive

3 weeks ago


Tirunelveli, India iTech India Full time

**About the Company**

***

**About the Role**

As a **Junior Process Executive** you will be responsible for executing specific tasks and processes within your assigned department or team. Your role may involve data entry, document processing, customer support, or other operational tasks aimed at achieving departmental goals and ensuring efficient business operations.

**Responsibilities**:

- Monitor all transactions and ensure compliance with quality regulations and maintain effective relationships with clients.
- Follow-up on issues/queries/clarification respective to assigned Client/Carrier internally with Team Lead and get it closed on Client portal.
- Secure information by completing database backups.
- Providing accurate and timely information to customers regarding products, services, and policies.
- Perform quality check assessment on all processes of various associates.
- Playing a vital role with co-workers to deliver the customer expected deliverable.
- To be self-learning all new assigned Clients/Carriers in a limited time frame.
- Maintain customer confidence and protect operations by keeping information confidential.
- Maintain all required data/report such as Production/Queries of his individual on daily basis.
- Should perform multi-tasking in other assigned projects if any as well.


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