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Customer Support Executive
3 weeks ago
Greetings from **CADD CENTRE Tirunelveli New Bus Stand**
We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service.
To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance.
**RESPONSIBILITIES**:
- Managing a team of representatives offering customer support.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention. Planning and standardization of service delivery.
- Possessing excellent product knowledge to enhance customer support.
- Creating a WOW experience for customers
- Monitoring the work of individual representatives and of the team.
- Maintaining a pleasant working environment for your team.
**REQUIREMENTS**:
- A bachelor’s degree in administration or a related field.
- Minimum 1 years of experience.
- Excellent interpersonal and written and oral communication skills.
- Ability to lead a team.
- Knowledge of Customer Relationship Management systems.
- Computer skills.
- Managing Social Media Platforms
**Job Types**: Full-time, Regular / Permanent, Fresher
**Salary**: ₹8,500.00 - ₹10,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Flexible schedule
- Leave encashment
Schedule:
- Day shift
- Flexible shift
- Morning shift
Supplemental pay types:
- Commission pay
- Overtime pay
- Performance bonus
Ability to commute/relocate:
- Tirunelveli, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (preferred)
**Language**:
- English (preferred)
*Speak with the employer* +91 9500122432
**Job Types**: Full-time, Regular / Permanent, Fresher
**Salary**: ₹8,500.00 - ₹10,000.00 per month
**Benefits**:
- Cell phone reimbursement
Schedule:
- Day shift
- Morning shift
Supplemental pay types:
- Overtime pay
- Performance bonus
Ability to commute/relocate:
- Tirunelveli, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
**Speak with the employer**
+91 9500122432
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