Sales Executive

6 months ago


Bandra Mumbai Maharashtra, India Offduty India Full time

A sales executive in a store plays a crucial role in driving revenue and ensuring customer satisfaction. Here are some key roles and responsibilities for a sales executive in a retail store:

- **Customer Assistance**: Providing excellent customer service by assisting shoppers, answering their questions, and helping them find the products they need.
- **Product Knowledge**: Having in-depth knowledge about the products available in the store, including features, benefits, and usage, to effectively communicate with customers and drive sales.
- **Sales Generation**: Actively engaging with customers to promote products, make recommendations, and upsell or cross-sell additional items to increase sales revenue.
- **Visual Merchandising**: Ensuring that products are displayed attractively and prominently to encourage sales, including arranging merchandise, creating appealing product displays, and maintaining store cleanliness and organization.
- **Inventory Management**: Monitoring stock levels, replenishing merchandise on the sales floor, and informing management of low stock or popular items to ensure availability for customers.
- **Transaction Processing**: Handling customer transactions, including cash, credit card, or other payment methods, accurately and efficiently using the store's point-of-sale (POS) system.
- **Customer Relationship Management**: Building and maintaining positive relationships with customers to encourage repeat business and foster loyalty through personalized interactions and follow-up communication.
- **Problem Resolution**: Addressing customer concerns or complaints in a timely and professional manner, finding suitable solutions, and escalating issues to management if necessary.
- **Promotions and Events**: Participating in store promotions, sales events, and marketing campaigns to drive foot traffic, increase sales, and enhance the overall shopping experience for customers.
- **Team Collaboration**: Collaborating with other sales executives, store staff, and management to achieve sales targets, share best practices, and contribute to the overall success of the store.
- **Training and Development**: Continuously improving product knowledge, sales techniques, and customer service skills through ongoing training and development programs provided by the store or company.

By fulfilling these roles effectively, a sales executive can contribute to the success and profitability of the store while ensuring a positive shopping experience for customers.

Pay: ₹20,000.00 - ₹35,000.00 per month

Schedule:

- Day shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- retail sales at Store: 1 year (preferred)
- Lead generation: 1 year (preferred)
- total work: 1 year (preferred)
- Sales: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person


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