Associate Campaign Operator

1 month ago

Chennai Tamil Nadu, India AstraZeneca Full time

**Job Title: Associate Campaign Operator**

**Career Level - C2**

**Introduction to role**

Are you a dedicated and dynamic marketing automation operations manager with a passion for technology? We are seeking an individual with extensive experience on the Salesforce Marketing Cloud platform and preferably Salesforce Data Cloud. If you have a natural flair for technology, good interpersonal communication skills, and a collaborative mentality, this role is flawless for you Join us and partner with global and diverse team members to drive impactful marketing campaigns.

Accountabilities
- Work in Martech stack transformation from an operations perspective, establish new ways of working, handle scale out to different markets.
- Understand data modelling, integration architectures, and data governance standard processes.
- Collaborate with team members to drive end-to-end campaign execution from requirements to configuration and distribution.
- Understand data integration processes and work with IT teams to bring together data from various sources, ensuring data quality and accuracy by cleaning, redefining, and standardizing data as needed.
- Work with IT teams to build solutions that utilize out-of-the-box features and modules and customize according to the requirement in Salesforce Data/Marketing Cloud.
- Understand Salesforce connectors, code languages (incl. Apex and JavaScript), knowledge of JSON data structure, SQL, and SOQL.
- Utilize AMP scripts in journey builder or profile segmentation.
- Engage with customers to evaluate and recommend optimization strategies for technical architecture, dev/ops, performance, and solution design specific to Data Cloud and Marketing Cloud.
- Demonstrate the ability to analyze, design, and optimize business processes focusing on data integration architecture.

Essential Skills/Experience
- Excellent business acumen and interpersonal skills.
- Strong focus on customer centricity and customer experience.

Desirable Skills/Experience
- Experience with marketing campaign design and implementation and/or with brand teams, performing promotions or campaigns.
- Experience with technologies and processes for content management systems, digital asset management software, web content management.
- Experience with technologies and processes for mobile and social media technologies, solutions, and strategies.
- Experience with marketing customer data models.

When we put unexpected teams in the same room, we fuel aggressive thinking with the power to inspire life-changing medicines. In-person working gives us the platform we need to connect, work at pace and challenge perceptions. That's why we work, on average, a minimum of three days per week from the office. But that doesn't mean we're not flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our outstanding and daring world.

At AstraZeneca, you'll be part of a team of specialists that is crucial to our growth. We encourage ambitious thinking in a creative yet rigorous environment. Our global network allows us to leverage combined skills for innovative solutions. We value respect, inclusivity, and wellbeing. Here, you can expect to feel at home from day one.

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