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Junior Associate

1 month ago

Chennai, India AstraZeneca Full time

**Job Title - Junior Associate - Campaign QA**

**Career Level - C1**

**About astrazeneca**:
AstraZeneca is a global, science-led, patient-focused biopharmaceutical company that focuses on the discovery, development, and commercialization of prescription medicines for some of the world’s most serious disease. But we’re more than one of the world’s leading pharmaceutical companies. At AstraZeneca we’re dedicated to being a Great Place to Work.

**Who we are**:
The Global Business Service (GBS) team sits within Finance at AstraZeneca and is a dynamic and results-oriented environment and provides a range of enterprise-wide services. We dare to change the way we work by freeing up the business to push the boundaries of science to deliver life-changing medicines. We aim to do this by freeing up time, freeing up money, protecting AZ’s value and providing new capabilities.

**What we do**:
A trusted partner to the business, we’re on a mission to make AstraZeneca more agile, efficient and effective. Through our hybrid model of in-house delivery centers and service towers across the globe, we’re reimagining how we work. Here we drive new ways of working and operating models, process simplification and innovative solutions, whilst ensuring that automation and data is at the heart of everything.

**How we do it**:
Be part of a team building a community. We interact with diverse cultures and perspectives and are united by our sense of belonging. This is the place to learn and grow together.

**Why we love it**:

- As a growing multi-national company, there’s so much potential to develop. Embrace opportunities at a global business that’s facing new and varied challenges. This is the place to build an exemplary, international CV.
- A fun place to be, we’re creating community hubs that build partnerships, not just working relationships.
- We’re on an exciting journey to take our team to the next stage. This is the place to leave a legacy behind.

**About the role**:
**Role and Responsibilities**:

- Quality Check on campaigns developed by Campaign operators using Adobe Campaign Tool
- Provide technical support to Campaign operators team.
- Quality Check on Content created by Content Build specialist/ Content provided by market.
- Drive continuous improvements and innovation initiatives on the platform to achieve simplification and business outcomes
- Partner with markets to solve business problems
- Partner with various teams (Website / Integration/ Campaign operators/ Content Build/Tagging /Reporting) to introduce new functionalities into service
- Incident and Problem management, on time issue resolutions.

**Essential Skills and experience**:

- 2 to 5 years of QA experience in multi-channel campaigns.
- Excellent technical knowledge on Adobe Campaign/Tealium
- Experience in HTML/CSS/JavaScript
- Ability to investigate and troubleshoot issues in Adobe campaign workflows
- Sound understanding of Adobe campaign architecture and marketing cloud
- Ability to train others on the Adobe Campaign Platform and related process.
- Excellent communication skills in both verbal and written English
- Effectively lead or collaborate with cross-functional resources to deliver and market programs.
- Ability to make a positive contribution as demonstrated by learning new skills and making suggestions for process/procedure improvement.
- Strong customer service focus
- Collaborative, flexible and a team player.

**Desirable Skills and experience**:

- Experience in working with Adobe Campaign classic.
- Experience in Digital Marketing & related tools such as Adobe Campaign & Tealium (IQ, Event Stream & Audience Stream)
- Experience in working with customers in multiple geographies.
- Hands on experience in campaign planning and execution.
- Experience in creating & executing the complex campaign workflows.
- Exporting list & importing data from various data sources like SFTP or external server.
- Experience in creating recurring/Nurture workflow logics.
- Experience in creating personalization blocks & typology management.
- Experience in SQL & Java Script is must.
- Experience in building Queries (Data Selection) using expressions, logical operators and various data filtering activities for Segmentation.
- Good knowledge in Next Offer, Batches etc. in tealium.

**WHY JOIN US?**

We’re a network of high-reaching self-starters who contribute to something far bigger. We enable AstraZeneca to perform at its peak by delivering premier technology and data solutions.

We’re not afraid to take ownership and run with it. Empowered with unrivalled freedom. Put simply, it’s because we make a significant impact. Everything we do matters.

**SO, WHAT’S NEXT?**

**WHERE CAN I FIND OUT MORE?**

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veter