Front Office Assistant
5 months ago
**Job Title: Front Desk Receptionist**
**Location**: 24, Madanmohan Tala St, 5th Floor, Sovabazar
**Department**: Administration
**Reports To**: Office Manager
**Job Type**: Full-time
**Job Summary**:
**Key Responsibilities**:
- **Guest Reception and Assistance**:
- Greet and welcome visitors with a warm and professional demeanor.
- Direct visitors to the appropriate person or department and provide necessary information.
- Maintain a tidy and presentable reception area.
- **Telephone and Communication**:
- Answer, screen, and forward incoming phone calls in a polite and efficient manner.
- Handle inquiries and provide accurate information about the company and its services.
- Take and relay messages promptly.
- **Administrative Support**:
- Assist with administrative tasks, including filing, data entry, and handling correspondence.
- Schedule and manage appointments, meetings, and conference room bookings.
- Receive, sort, and distribute mail and packages.
- **Sample Management**:
- Maintain and organize samples of paper sheet.
- Ensure samples are properly labeled and displayed for easy access by staff and visitors.
- Coordinate the distribution of samples to clients and visitors as needed.
- **Security and Access Control**:
- Monitor access to the building and ensure visitor log-in procedures are followed.
- Issue visitor badges and ensure compliance with security protocols.
- **Customer Service**:
- Address and resolve visitor and client concerns or direct them to the appropriate personnel.
- Provide general support to ensure a positive experience for all visitors and staff.
- **Office Coordination**:
- Assist with ordering and maintaining office supplies and inventory.
- Coordinate with cleaning and maintenance staff to ensure the office environment is well-maintained.
**Qualifications**:
- High school diploma or equivalent; additional certification in office management is a plus.
- Proven experience as a receptionist, front desk representative, or similar role.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Excellent verbal and written communication skills.
- Strong organizational and multitasking abilities.
- Professional appearance and demeanor.
- Friendly and customer-focused attitude.
**Key Competencies**:
- Communication Skills
- Customer Service Orientation
- Organizational Skills
- Multitasking and Time Management
- Attention to Detail
- Problem-Solving Skills
- Professionalism
**Benefits**:
- Competitive salary
- Health, dental, and vision insurance
- Paid time off and holidays
- Retirement savings plan
- Professional development opportunities
- Friendly and supportive work environment
Pay: ₹8,000.00 - ₹15,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
Application Question(s):
- Current CTC?
- Expected CTC?
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- Microsoft Office: 1 year (preferred)
- total work: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
Work Location: In person
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