Front Office Receptionist Counsellor

6 months ago


Kolkata West Bengal, India BDS Consultancy Full time

**Position Title: Front Office Associate**

**Job Summary**:
The Front Office Associate plays a crucial role in ensuring a positive first impression for all visitors and clients. This position is responsible for managing the front desk operations, handling incoming calls, directing inquiries to appropriate personnel, and providing exceptional customer service.

**Key Responsibilities**:

- Greet and welcome visitors, clients, and guests in a professional and courteous manner.
- Answer and manage incoming calls, routing them to the appropriate departments or individuals.
- Maintain a clean and organized front desk area, ensuring it reflects a professional image of the company.
- Assist with administrative tasks such as data entry, filing, photocopying, and scanning documents.
- Manage appointments, conference room bookings, and meeting schedules.
- Handle incoming and outgoing mail and packages, including distribution and coordination.
- Provide information to visitors regarding company services, products, or general inquiries.
- Ensure compliance with security procedures by monitoring access control and issuing visitor badges as required.
- Collaborate with other departments to ensure smooth operations and seamless communication.
- Assist with special projects and tasks as assigned by management.

**Qualifications**:

- Any Graduate
- Proven experience in a front office or customer service role.
- Excellent verbal and written communication skills.
- Strong interpersonal skills with the ability to interact professionally with clients, visitors, and staff.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and basic computer skills.
- Ability to multitask, prioritize tasks, and work efficiently in a fast-paced environment.
- Attention to detail and accuracy in handling administrative tasks.
- Positive attitude, reliability, and a willingness to learn and adapt to changing responsibilities.

**Salary**: ₹15,000.00 - ₹25,000.00 per month

Schedule:

- Day shift

Work Location: In person



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