Customer Support Associate

6 days ago

Surat Gujarat, India The Virtual Management Full time

**JOB DESCRIPTION**

**Designation : Virtual Assistant**

**Location **:Surat, Gujarat

**Experience **:0-1 Years

**Shift Timings**:
10:00 AM - 08:00 PM ( Day Shift )

08:30 PM - 05:30 AM ( Night Shift )

**Week off **:There will be no weekend offs; instead, one weekly off will be scheduled during weekdays

**Mandatory Skills**:
Ø Must have strong command on English Language

Ø Strong on Communication

Ø Detail Oriented

Ø Analytically strong

Ø Must be able to manage Timely deliverables

Ø Problem solver

**Responsibilities**:
Ø Provide administrative and customer support services remotely

Ø Respond to customer queries and concerns in a timely and professional manner

Ø Assist in managing and organizing digital files and documents

Ø Provide recommendations for improving customer experience

Ø Develop reports and presentations using MS Suite

Ø Perform other tasks as assigned

**Qualification**:
Ø Bachelor's degree in any field

**About Us**:
**Why Choose Us**:
**Ø Innovative Culture**:We foster an innovative and creative work environment that encourages new ideas and suggestions. We value our employees' input and strive to create a culture of collaboration and growth.

**Ø Career Growth Opportunities**: We offer our employees the opportunity for career growth and development. We believe in investing in our employees' success and offer training and development programs to help them achieve their career goals.

**Ø Competitive Compensation**:We offer competitive compensation packages and benefits to our employees. We believe in rewarding our employees for their hard work and dedication.

**Ø Diversity and Inclusion**:We are committed to creating a diverse and inclusive work environment. We value diversity in our workforce and believe that it leads to better decision-making and innovation.

**Ø Work-Life Balance**:We understand the importance of work-life balance and strive to provide our employees with flexible work schedules. We believe that a healthy work-life balance leads to more productive and happy employees.

**Ø Positive Company Culture**: We are proud of our positive company culture that fosters teamwork, collaboration, and mutual respect. We believe that a positive work environment leads to happy employees and satisfied clients.

Overall, we offer a supportive and dynamic work environment that values innovation, diversity, career growth, work-life balance, and a positive company culture. If you're looking for a challenging and rewarding career opportunity, we encourage you to apply.

**Reach out to us on**:
**Job Types**: Full-time, Fresher

Pay: ₹17,000.00 - ₹22,000.00 per month

**Benefits**:

- Paid time off

Schedule:

- Day shift
- Night shift

Supplemental Pay:

- Performance bonus

Ability to commute/relocate:

- Surat, Gujarat: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (required)

Shift availability:

- Night Shift (required)
- Overnight Shift (required)
- Day Shift (required)

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