Reservation Executive
3 weeks ago
**Requirements**:
- Must be fluent in English and Hindi
- Must have impeccable customer service skills
- Must have good communication skills
**Responsibilities**
- Take Bookings and Reservations
- Check reservations entered on daily basis to avoid input error
- Answer questions about property facilities/services and room accommodations
- Troubleshoot, resolve, and document guest issues and concerns or escalate/refer to appropriate individual
- Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, thank guests with genuine appreciation
- Co-ordinating with OTT platforms and travel agents.
- Curating & updating a weekly and monthly Sales & Revenue Sheet
**Salary**: ₹10,000.00 - ₹15,000.00 per month
Schedule:
- Day shift
Ability to commute/relocate:
- Mumbai, Mumbai Suburban - 400050, Maharashtra: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work: 1 year (preferred)
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