Hotel Reservation Executive

2 weeks ago


Navi Mumbai, India Bigfoot Hospitality LLP Full time

Job Description for Reservation Executive

Hi Greetings from Bigfoot Hospitality. We are leading Hotel Revenue Management and Hotel Marketing Company.

We are currently looking for a Hotel Reservation Executive. If you are quick leaner and good with communication, then this role is for you.

Below is the Role and Responsibilities of the Hotel Reservation Executive.

A Hotel Reservation Executive is responsible for managing reservations made at a hotel. This position typically involves the following duties:
1.Answering customer inquiries about room availability, rates, and amenities through calls.

2.Entering and updating customer reservations in the hotel's computer system.

3.Providing customers with information about nearby attractions, restaurants, and transportation options.

4.Responding to customer complaints and resolving any issues that may arise.

5.Cross-selling hotel services, such as dining options and spa treatments, to customers.

6.Assisting customers with their check-in and check-out processes.

7.Staying informed about changes to room availability, rates, and promotions.

8.Balancing the hotel's reservations and occupancy to maximize revenue.

9.Maintaining the privacy and security of customer information.

**Job Types**: Full-time, Permanent

**Salary**: ₹15,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

Supplemental pay types:

- Commission pay

Ability to commute/relocate:

- Navi Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work experience in Hotel Industry: 1 year (required)

**Speak with the employer**
+91 7977875471



  • Mumbai, India Sarovar Hotels & Resorts Full time

    : - She primarily focuses on the reservation functions for the hotel ensuring all reservations are processed in a pleasant, professional and efficient manner. - Achieving customer satisfaction and room revenue goals while taking guests through the booking process. Roles and Responsibilities - Listen effectively to the customer and capture relevant...


  • Mumbai, India Sarovar Hotels & Resorts Full time

    : - She primarily focuses on the reservation functions for the hotel ensuring all reservations are processed in a pleasant, professional and efficient manner. - Achieving customer satisfaction and room revenue goals while taking guests through the booking process. Roles and Responsibilities - Listen effectively to the customer and capture relevant...


  • Mumbai, India The Mirador Hotel Full time

    **Responsibilities** - Perform all check-in and check-out tasks - Manage online and phone reservations - Inform customers about payment methods and verify their credit card data - Register guests collecting necessary information (like contact details and exact dates of their stay) - Welcome guests upon their arrival and assign rooms - Provide information...


  • Mumbai, India The Mirador Hotel Full time

    **Responsibilities** - Perform all check-in and check-out tasks - Manage online and phone reservations - Inform customers about payment methods and verify their credit card data - Register guests collecting necessary information (like contact details and exact dates of their stay) - Welcome guests upon their arrival and assign rooms - Provide information...


  • Mumbai, India Fast Track Jobs Full time

    We Requires 2 Reservation Executive for a Travel Company at Charni RD Designation : Reservation Executive Experience : 1 - 4 Years Salary : Nego N otice Period : Immediate or 15 Days Designation : Reservation Executive **Job Description**: - Knowledge of preparing customized Itinerary *Coordinating with suppliers and hoteliers directly - Should have...


  • Mumbai, India Fast Track Jobs Full time

    We Requires 2 Operation & Reservation Executive for a Travel Company at Charni RD Designation : Reservation Executive Experience : 0 - 6 Years Salary : 20-30K (Depends on Cur Exp & Knowledge) Notice Period : Immediate or 15 Days Designation : Operation & Reservation Executive **Job Description**: - Knowledge of preparing customized Itinerary -...


  • Mumbai, Maharashtra, India Paradigm Consultancies Full time

    WE ARE HIRING Job designation: - Reservation Executive: GSA Job location: - Mumbai, Maharashtra **Salary**: - 18,000- 20,000 per month **Experience**: - Total experience: - 5 years of experience in a customer-facing role. Minimum experience: - 1-2 years of experience in a reservation or front desk. Education: - 18,000- 20,000 per...


  • Andheri West, Mumbai, Maharashtra, India Svenska Design Hotel Full time

    Managing daily reservations for the restaurant - Review reservation booked daily - Ensure special handling of repeats guest and very VIP guest. - Ensuring that reservations are fulfilled in a timely manner while meeting all deadlines - Processing payment for all reservations using a computer reservation system, - Ensuring the accuracy of information in...


  • Navi Mumbai, India Leisurely Stays Full time

    Looking for Reservation Executive for Kharghar Navi Mumbai Location Fresher or Experience Job Reasonability: - Respond to customer inquiries and requests over the phone in a timely and professional manner. - Provide accurate and detailed information about the services, amenities, and room availability. - Process reservations and bookings made by customers...

  • Hotel Receptionist

    1 week ago


    Juhu, Mumbai, Maharashtra, India Hotel Beach Garden Full time

    welcome and greet guests answer and direct incoming calls inform guests of hotel rates and services make and confirm reservations for guests ensure proper room allocation & register and check guests in confirm relevant guest information verify guest's payment method and imprint credit cards for authorisation issue room keys and direct guests to their...


  • Mumbai, India The Orchid Hotel Full time

    Monitor the daily operations of reservations - Control rooms inventory including allocation and reservations to areas of maximum yield and blackout dates - Develop and conduct rooms based marketing activities - Track sales programs/promotions/advertising and provide feedback as necessary to relevant departments - Track and establish pick up trends, occupancy...


  • Mumbai, Maharashtra, India Marriott International, Inc Full time

    **Job Number** 24037949 **Job Category** Reservations **Location** The St. Regis Mumbai, 462 Senapati Bapat Marg, Mumbai, Maharashtra, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values...


  • Mumbai, India Fast Track Jobs Full time

    We Requires 2 **International Operation Reservation Executive** for a Out sourcing company at **Charni RD** Exp **:1-5Yrs** Sal **:30K** in Hand (As per your experience) Title/Designation : International Operation Reservation Executive Location **:Charni RD** Job Type : Permanent - Full time -Monday to Saturday (2nd & 4th Saturday Off after Probation) |...


  • Mumbai, India KA Hospitality Pvt Ltd Full time

    Great opportunity to work with well known premium brand company and grow. We are one of the leading hospitality company in India having presence in Mumbai ,Bangalore and Kolkata with our 7 premium restaurants with luxury brands Yauatcha ,Hakkasan ,Nara Thai and CinCin. We are looking for a Reservation Executive /Sr Executive profile for our Reservation...


  • Mumbai, India KA Hospitality Pvt Ltd Full time

    Great opportunity to work with well known premium brand company and grow. We are one of the leading hospitality company in India having presence in Mumbai ,Bangalore and Kolkata with our 7 premium restaurants with luxury brands Yauatcha ,Hakkasan ,Nara Thai and CinCin. We are looking for a Reservation Executive /Sr Executive profile for our Reservation...


  • Mumbai, Maharashtra, India Hotel Indie Stays Full time

    **Responsibilities** - Perform all check-in and check-out tasks - Manage online and phone reservations - Inform customers about payment methods and verify their credit card data - Register guests collecting necessary information (like contact details and exact dates of their stay) - Welcome guests upon their arrival and assign rooms - Provide information...

  • Hotel Contracting

    1 day ago


    Navi Mumbai, India Team Rustic Pvt. Ltd. Full time

    Coordinating Operational activities and arranging Meetings, Incentive Tours, Conferences, and Events. - Ensure the best options are given for venue, entertainment, giveaways, etc as per client requirements. - To act as the liaison between the clients and the vendors & hotels to meet all client needs. - Negotiation & contracting with vendors, i.e., hoteliers,...


  • Mumbai, India The Oriental Hotel Full time

    **Responsibilities** - Perform all check-in and check-out tasks - Manage online and phone reservations - Inform customers about payment methods and verify their credit card data - Register guests collecting necessary information (like contact details and exact dates of their stay) - Welcome guests upon their arrival and assign rooms - Provide information...


  • Mumbai, India The Mirador Hotel Full time

    Periodic credit reviews of existing customers, and the assessment of the credit worthiness of potential customers, with the goal of optimizing the mix of company sales and bad debt losses. - Manage relations with collection agencies. - Manage relations with credit reporting agencies. - Manage relations with credit insurance providers. - Manage relations with...


  • Navi Mumbai, India MVM Hospitality Full time

    **Reservation Executive : Job Description** 1. Handling of OTA and maintaining parity 2. Preparation of Reports - Occupancy Forecast Report, Competitors Analysis Report, No Show Report, Positioning Report, OTA Conversion, Other MIS 3. Training and Managing the members of Sales Team 4. Coordinating with the Ops team for guest requests and grievances 5....