Reservation Executive

3 weeks ago


Navi Mumbai, India Leisurely Stays Full time

Looking for Reservation Executive for Kharghar Navi Mumbai Location Fresher or Experience

Job Reasonability:

- Respond to customer inquiries and requests over the phone in a timely and professional manner.
- Provide accurate and detailed information about the services, amenities, and room availability.
- Process reservations and bookings made by customers over the phone in the Portal computer system, ensuring accuracy and completeness of all information.
- Manage cancellations, modifications, and other changes to reservations over the phone, and update the system accordingly.
- Communicate with customers to confirm their reservations and provide relevant information about their stay.
- Resolve any issues or complaints raised by customers over the phone and ensure their satisfaction.
- Keep accurate records of all bookings and transactions, including payments and refunds
- Maintain knowledge of Property policies, rates, and promotions to provide accurate information to customers over the phone.
- Collaborate with other departments, such as Villa manager, to ensure a smooth and efficient check-in and check-out process.

**Job Types**: Full-time, Regular / Permanent, Fresher

**Salary**: ₹18,000.00 - ₹28,000.00 per month

**Benefits**:

- Flexible schedule
- Paid time off

Schedule:

- Day shift
- Flexible shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Navi Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)

**Speak with the employer**
+91 9326569691
Application Deadline: 15/04/2023



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