Transaction Services Representative
2 weeks ago
The Transaction Servi Rep 5 is an entry level position responsible for providing analytic and administrative support to traders, in coordination with the Transaction Capture team.The overall objective of this role is to maintain position records and provide support with processes surrounding securities.
**In this role, you’re expected to**:
- Provide support for Treasury and Trade services, Securities, Cash, Trade, Lockbox, Derivatives, Fund Services, Foreign Exchange, etc.
- Open and amend Letters of Credit (L/Cs), process payments and solve customer issues to ensure efficient daily operations
- Support trade capture management, Front to Back reconciliation, identifying operational risk, trade confirmation and settlement forecasts
- Provide support within established trade capture and settlement systems and procedures, under general supervision
- Conduct pre-settlement tasks, including analyses and report preparation, and resolve escalated issues that require research
- Interpret data and utilize data analysis tools to identify process improvements and/or launch new products/services and technologies
- Minimize risk by understanding and monitoring errors and suggesting solutions, and ensuring adherence to audit and control policies
- Identify policy gaps and make recommendations to support the streamlining of related work processes
- Escalate all requests / inquiries / issues / errors in a timely manner
- 2-4 years of experience in a related role
- Ability to work under pressure and manage to deadlines
- Ability to work in a fast-paced environment
- Consistently demonstrates clear and concise written and verbal communication
- Attention to detail and intermediate problem solving skills
- Demonstrates a good knowledge of Bank related systems
**Education**:
- High School diploma or equivalent
- **Job Family Group**:
Operations - Transaction Services
- **Job Family**:
Transaction Capture Services
- **Time Type**:
Full time
- Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**.
View the **EEO Policy Statement**.
View the **Pay Transparency Posting
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