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Customer Support

5 months ago

Mumbai, India Morpheus Human Consulting Full time

Reference Code:

- 125-157
- Job Title:
**Customer Support (Client Servicing) - Broking Industry - Mumbai**
- Category:

- Broking
- Job Description:

- Our Client is a full-service broking firm that offers multiple investment products to customers for trading in Equities, derivatives, commodities, currency, and IPO segments via NSE & BSE. The company caters to Retail & Institutional clients, supported by our research teams that deliver timely technical analysis for stocks and in-depth fundamental advice. NRI Desk caters to the investment needs of NRIs worldwide. They offer investment products such as Bonds, NCD, Gold Sovereign Bonds, RBI Bonds, Mutual funds, ETF, Insurance
- Life & Non-Life, Corporate Fixed deposits, Loan against Shares & Demat services. They also offer tailor-made investment solutions to clients based on their financial needs and goals. A preferred trading partner with Bank of India across its branches in India to offer its clients equity trading 3-in-1 accounts. Established in 1997, headquartered in Mumbai has over 150+ locations in India.
- Job Title: Customer Support (Client Servicing) - Broking Industry - Colaba - Mumbai
- Job Responsibilities
- Handling Basic + Advance Level Queries(like Brokerage, STT, Govt Charges & other charges)
- Coordinating with IPO Brokers
- Back Office Software(like Login Related Query,back office reports)
- Online Trading Query
- DP Related Process(i.e Complex query on Share Transfer,etc)
- Corporate Actions (CA)
- Handling Process of filling, submitting, bidding
- Account opening & Reactivation
- Customised Reports sending
- Basic knowledge of all Equity related departments, coordination with respective dept for complex queries
- Handling Queries of HNI accounts
- Physical Shares work
- Maintaining reports in excel
- Key Skills:

- Mandatory - Excellent in verbal and written English ,Industry: Broking
- Relevant Experience - 2 to 3years of experience
- Job Location: Mumbai - Colaba
- Working Days: 6 days (will have to go office daily)
- Qualification: Graduate
- About Morpheus Consulting:
- Recruitment is a people-focused business - our success and growth are reliant upon our people. Our team of 130 consultants based in Middle east, Asia and Africa offer a blend of international recruitment experience, coupled with a platform of local market and industry knowledge. Morpheus Consulting has its presence since 2007 and has established itself as a reputed recruitment specialist in its industry.-
- Location:

- Mumbai
- Required Experience:

- 2-7 yrs
- Positions:

- 1