Customer Support UBI
1 week ago
- Responding to customer inquiries and issues related to UBI products and services
- Providing technical support and troubleshooting assistance to customers
- Ensuring timely and effective resolution of customer concerns
- Collaborating with internal teams to address technical issues and escalate when necessary
- Documenting customer interactions and technical issues for future reference
- Contributing to the development of support resources and knowledge base articles
- Identifying and escalating trends in customer issues to improve product and service offerings
- Assisting with onboarding and training for new customers
- Participating in customer feedback sessions to improve products/services
- Maintaining a high level of professionalism and empathy in all customer interactions
- Bachelors degree in a related field or equivalent work experience
- Proven experience in customer support or technical support role
- Strong understanding of telematics and usagebased insurance (UBI) concepts
- Excellent communication and interpersonal skills
- Ability to explain technical concepts to nontechnical users
- Strong problemsolving and analytical abilities
- Ability to multitask and prioritize in a fastpaced environment
- Empathetic and patient approach to customer interactions
- Proficiency in using customer support software and ticketing systems
troubleshooting,empathy,telematics,multitasking,analytical abilities,customer support software,usage-based insurance,ticketing systems,customer support,customer,problem-solving,communication,technical support
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Customer Support UBI
1 month ago
Mumbai, India AviinTech Business Solutions Full timeOverviewThe Customer Support UBI plays a critical role in ensuring customer satisfaction and retention. They are responsible for providing effective and timely support to customers addressing their inquiries issues and technical concerns in relation to UBI products and services. The role requires a deep understanding of the UBI technology and a...
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Customer Support UBI
1 month ago
Mumbai, India AviinTech Business Solutions Full timeOverviewThe CustomerSupport UBI plays a critical role in ensuring customer satisfactionand retention. They are responsible for providing effective andtimely support to customers addressing their inquiries issues andtechnical concerns in relation to UBI products and services. Therole requires a deep understanding of the UBI technology and acustomercentric...
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Customer Support UBI
3 weeks ago
mumbai, India AviinTech Business Solutions Full timeOverviewThe Customer Support UBI plays a critical role in ensuring customer satisfaction and retention. They are responsible for providing effective and timely support to customers addressing their inquiries issues and technical concerns in relation to UBI products and services. The role requires a deep understanding of the UBI technology and a...
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Customer Support Specialist UBI
2 weeks ago
Mumbai, Maharashtra, India AviinTech Business Solutions Full timeJob SummaryWe are seeking a highly skilled and customer-focused Customer Support Specialist UBI to join our team at AviinTech Business Solutions. As a key member of our support team, you will play a critical role in ensuring customer satisfaction and retention by providing timely and effective support to customers addressing their inquiries, issues, and...
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Customer Support Specialist UBI
1 week ago
Mumbai, Maharashtra, India AviinTech Business Solutions Full timeJob SummaryThe Customer Support Specialist UBI will play a critical role in ensuring customer satisfaction and retention. This position requires a deep understanding of UBI technology and a customer-centric approach to problem-solving.Key ResponsibilitiesRespond to customer inquiries and issues related to UBI products and servicesProvide technical support...
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Customer Support Specialist UBI
1 week ago
Mumbai, Maharashtra, India AviinTech Business Solutions Full timeJob SummaryWe are seeking a highly skilled Customer Support Specialist UBI to join our team at AviinTech Business Solutions. The ideal candidate will have a strong understanding of telematics and usage-based insurance (UBI) concepts and be able to provide exceptional customer support.Key ResponsibilitiesRespond to customer inquiries and issues related to UBI...
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Customer Support Specialist UBI
2 weeks ago
Mumbai, Maharashtra, India AviinTech Business Solutions Full timeJob SummaryWe are seeking a highly skilled Customer Support Specialist to join our team at AviinTech Business Solutions. The ideal candidate will have a strong understanding of telematics and usage-based insurance (UBI) concepts and be able to provide exceptional customer support.Key ResponsibilitiesRespond to customer inquiries and issues related to UBI...
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Technical Support Specialist for UBI
4 days ago
Mumbai, Maharashtra, India AviinTech Business Solutions Full timeJob SummaryWe are seeking a highly skilled and customer-focused Technical Support Specialist for UBI to join our team at AviinTech Business Solutions. The ideal candidate will have a strong understanding of telematics and usage-based insurance concepts, as well as excellent communication and interpersonal skills.Key ResponsibilitiesProvide effective and...
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Customer Support Specialist
2 days ago
Mumbai, Maharashtra, India AviinTech Business Solutions Full timeRole OverviewThe Customer Support Specialist plays a pivotal role in guaranteeing customer satisfaction and retention. This individual is responsible for providing prompt and effective support to customers addressing their inquiries, issues, and technical concerns related to UBI products and services. A deep understanding of UBI technology and a...
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Ubi (Inbound Voice Process Customer Service) Day
5 months ago
Airoli, Navi Mumbai, Maharashtra, India Meera Enterprise Full time**UBI (inbound voice process customer service) Day Shift Location Airoli** UBI (inbound voice process customer service) Graduation mandatory Excellent comms Fresher or experience Day rotational shift for female and rotational shift for male Rotationally ek week off Salary upto 21 inhand for experience and 18 inhand for fresher LOCATION: -...
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Customer Support Specialist
2 weeks ago
Mumbai, Maharashtra, India AviinTech Business Solutions Full timeJob SummaryWe are seeking a highly skilled Customer Support Specialist to join our team at AviinTech Business Solutions. The successful candidate will play a critical role in ensuring customer satisfaction and retention by providing effective and timely support to customers addressing their inquiries, issues, and technical concerns related to UBI products...
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Inbound Customer Service Outbound Collection Sales
5 months ago
Airoli, Navi Mumbai, Maharashtra, India Meera Enterprise Full time**Inbound Customer Service Outbound collection sales Fresher & Exp** UBI (inbound voice process customer service) Graduation mandatory Excellent comms Fresher or experience Day rotational shift for female and rotational shift for male Rotationally ek week off Salary upto 21 inhand for experience and 18 inhand for fresher 2. UBI ( inbound voice...
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Customer Service Representative
2 months ago
Andheri, Mumbai, Maharashtra, India Tech Mahindra Full time**Urgent Opening For customer service process ( Inbound )** - Process - Union Bank Of India ( UBI ) - Skill - Excellent communication skill required in English - Shift - Day shift / 6 DAYS working - Week Off - 1 Fixed off - Sunday - Location - Andheri - Sakinaka - Language - English, Konkani, Hindi, Gujarati - Salary Range - Up to 27k ( Depend on experience...
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Customer Service Representative
1 month ago
Andheri, Mumbai, Maharashtra, India Tech Mahindra Full time**Hiring Customer Service Representative** - Process - Union Bank Of India ( UBI ) - Skill - Excellent communication skill required in English - Shift - Day shift / 6 DAYS working - Week Off - 1 Rotational off - Location - Andheri - Sakinaka - Language - English, Konkani, Hindi - Salary Range - Up to 21k ( Depend on experience ) - Fresher - 245000 UG /...
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Customer Service Executive Banking Process Voice
4 months ago
Mumbai, India Meera Enterprise Full time_**Customer Service Executive Banking Process Voice Process**_ - **Location : Airoli & Malad**_ - _**UBI (inbound voice process customer service) Airoli**_ - **Graduation mandatory**_ - **Excellent comms**_ - **Fresher or experience**_ - **Day rotational shift for female and rotational shift for male**_ - **Rotationally ek week off**_ - **Salary upto 21...
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Inbound Process Customer Service Navi Mumbai
5 months ago
Navi Mumbai, Maharashtra, India Meera Enterprise Full time**1.UBI** Opening for customer service Excellent comms Mini 6 month of experience in customer service Day rotational shift for female and rotational shift for male rotational off Salary upto 15 inhand **2.ABSLI** Customer Inbound process Graduate is mandatory Mini 6 month of experience of BPO Rotational shift and rotational off Salary upto 18...
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Inbound Customer Services Banking Process Voice
5 months ago
Navi Mumbai, India Meera Enterprise Full timeInbound customer services Banking Process Voice Graduate Fresher_Airoli - LIC ( inbound voice process customer service Graduation mandatory Excellent comms Fresher or experience Day rotational shift for female and male Rotationally ek week off Salary upto 18 inhand Language required : general, Bengali, Telugu, Tamil, Malayalam - UBI (inbound customer...
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Customer Service Banking Process Fresher Experience
5 months ago
Mumbai, Maharashtra, India Meera Enterprise Full time_**Customer Service Banking Process Fresher Experience Both_Mumbai**_ - **Location : Thane, Mumbai, Navi Mumbai**_ - **1.UBI **_ - **Opening for customer service **_ - **Excellent comms**_ - **Mini 6 month of experience in customer service**_ - **Day rotational shift for female and rotational shift for male rotational off**_ - **Salary upto 18 inhand**_ -...
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Required Fresher for Customer Service Banking
5 months ago
Navi Mumbai, Maharashtra, India Meera Enterprise Full timeRequired Fresher For Customer service Banking Process Mumbai Location 1. LIC ( inbound voice process customer service Graduation mandatory Excellent comms Fresher or experience Day rotational shift for female and male Rotationally ek week off Salary upto 18 inhand Language required : general, Bengali, Telugu, Tamil, Malayalam 2. UBI (inbound...
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Inbound & Mail Process Graduation Mandatory Fresher
5 months ago
Airoli, Navi Mumbai, Maharashtra, India Meera Enterprise Full time**Inbound & Mail Process Graduation Mandatory Fresher & Exp location Airoli** UBI (customer service) Graduation is mandatory Fresher or experience both apply Excellent verbal and written communication Rotational shift Rotational off Salary 22 CTC **CALL NOW HR ARCHANA 9867302177, 9769370297** **Salary**: ₹15,000.00 - ₹22,000.00 per...