Customer Service Intern
5 months ago
Insert customer and account data by inputting text based and numerical information from source calls within time limits
- Review data for deficiencies or errors and correct if required
- Client query resolutions.
- Overseeing the customer service process.
- Resolving customer complaints/queries brought to your attention via our social media sites, websites and google business page.
- Creating policies and procedures.
- Possessing excellent product knowledge to enhance customer support.
- Maintaining a pleasant working environment.
**Job Type**: Internship
Contract length: 3 months
Pay: ₹8,000.00 - ₹10,000.00 per month
Schedule:
- Day shift
- Monday to Friday
- Morning shift
Ability to commute/relocate:
- Mumbai - 400001, Maharashtra: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (required)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
- Hindi (preferred)
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