Customer Service Intern

6 months ago


Mumbai Maharashtra, India Zero Digit Full time

Selected intern's day-to-day responsibilities include:
1.Manage large amounts of incoming phone calls
2.Generate sales leads
3. Identify and assess customers' needs to achieve satisfaction
4. Provide accurate, valid and complete information by using the right methods/tools
5. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
6. Keep records of customer interactions, process customer accounts and file documents

**Job Type**: Internship
Contract length: 3 months

**Salary**: ₹7,000.00 - ₹10,000.00 per month

**Benefits**:

- Internet reimbursement
- Paid sick time

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (required)

Work Location: In person



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