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Customer Service Intern
4 weeks ago
Selected intern's day-to-day responsibilities include:
1.Manage large amounts of incoming phone calls
2.Generate sales leads
3. Identify and assess customers' needs to achieve satisfaction
4. Provide accurate, valid and complete information by using the right methods/tools
5. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
6. Keep records of customer interactions, process customer accounts and file documents
**Job Type**: Internship
Contract length: 3 months
**Salary**: ₹7,000.00 - ₹10,000.00 per month
**Benefits**:
- Internet reimbursement
- Paid sick time
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Overtime pay
Ability to commute/relocate:
- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (required)
Work Location: In person
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