International Customer Service Executive

7 months ago


Mumbai Maharashtra, India Grace Services Full time

**WE ARE HIRING FOR GRCAE STAFFING SERVICES**

**Job Title**: Customer Support Executive - International Telecom and Banking Process

**Shift Timing**: Full US Shift

**Working Days**: 5 days a week with 2 rotational offs

**Salary Range**: ₹7.5 - 8 LPA

**Qualifications Required**:

- HSC (Higher Secondary Certificate) with a minimum of 3 years of experience in an international BPO
- Graduate with a minimum of 2 years of experience in an international BPO

**Key Responsibilities**:

- Provide exceptional customer support for international telecom and banking clients
- Handle customer inquiries, complaints, and issues with professionalism and efficiency
- Ensure high levels of customer satisfaction through excellent service

**Requirements**:

- Strictly from an international BPO background
- Relevant documents in place
- No gaps in resume
- Must be based in Mumbai

**Benefits**:

- Competitive salary package
- Opportunity to work in a dynamic and growth-oriented environment
- 5-day work week with rotational offs

OR

**Contact**: +91 77158 82251 Jayesh Vanjari

**Job Type**: Permanent

Pay: ₹750,000.00 - ₹800,000.00 per year

**Benefits**:

- Health insurance
- Paid sick time
- Provident Fund

Schedule:

- Evening shift
- Night shift
- Rotational shift
- US shift

Supplemental pay types:

- Commission pay
- Joining bonus
- Overtime pay
- Performance bonus
- Quarterly bonus
- Shift allowance
- Yearly bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person



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