Assistant Front Office

3 weeks ago


Nashik, India Paradigm Consultancies Full time

WE ARE HIRING

Designation : Assistant Front office

Location : Nashik Maharashtra

Salary : 20000-25000

Experiences : 2 Years in this filed

Education : Hotel Management must

Food And Accommodation Provided

Immediate join

Full Time

**Responsibilities**
- Perform all check-in and check-out tasks
- Manage online and phone reservations
- Inform customers about payment methods and verify their credit card data
- Register guests collecting necessary information (like contact details and exact dates of their stay)
- Welcome guests upon their arrival and assign rooms
- Provide information about our hotel, available rooms, rates and amenities
- Respond to clients’ complaints in a timely and professional manner
- Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
- Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
- Upsell additional facilities and services, when appropriate
- Maintain updated records of bookings and payments

**Requirements and skills**
- Work experience as a Hotel Front Desk Agent, Receptionist or similar role
- Experience with hotel reservations software, like Cloudbeds and RoomKeyPMS
- Understanding of how travel planning websites operate, like Booking and TripAdvisor
- Customer service attitude
- Excellent communication and organizational skills
- Degree in hotel management is a plus

**Salary**: ₹20,000.00 - ₹25,000.00 per month

Schedule:

- Day shift

**Speak with the employer**
+91 8484977039


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