Gm- Non Aero

4 weeks ago

India GMR Infrastructure Full time

Location: Delhi, IN- Company: GMR Airports Limited**JOB PURPOSE**:

Responsible for Achievement of Retail business at DIAL, by planning ,development & execution of Business Plans through business partners with support of Internal & External stakeholders
Lead the commercial function for the non-aero related channel (includes Retail, F&B, Services & Revenue /Billing), working in collaboration with the Sector team, Airport Commercial team and business partners (Concessionaires etc.) with an objective of creating a unique experience for passengers at the airport and ensuring that the defined revenue targets are achieved.
The role encompasses planning, development & execution of Business Plans in collaboration with business partners and engagement with Internal & External stakeholders.

**ORGANISATION CHART**:
GM NON-Aero -> Head Commercial and BD

**KEY ACCOUNTABILITIES**:
**Accountabilities**

**Key Performance Indicators**
- Commercial (Non-Aero) Department Annual Operating Plan
- Support GAL- VP Business in preparing the Annual Operating Plan (AOP) in alignment with airport commercial team and collaboration with other department heads
- Achievement of the targets defined in AOP
- SPP
- Sales, Income, IPP, SPP & growth
- Deviation from department budget - Budgeted vs. Actuals
- Drive growth in existing portfolio across all categories
- Continuously look at refreshing the commercial concept so as to increase channels of revenue as well as customer interest in using the airport as a definite shopping option
- Support existing business partners to increase sales in their respective portfolios. Conduct consumer spend analysis, store wise product sales analysis, consumer behavior analysis, analysis of product bundling options etc to increase sales in the existing portfolio

Revenue planned vs. actual from existing accounts
- Business Development & Retail Development
- Analyze the consumer profiles and market trends to identify potential key accounts for developmental sales - objective is to match the brand mix with the current consumer profile. The role would need to constantly innovate, Benchmark and work towards enhancing the consumer experience with the new concepts/ brands being introduced
- Evaluation of the potential opportunities in collaboration with the Sector & Airport commercial team
- Number of new accounts registered
- Occupancy
- Revenue planned vs. actual from new accounts
- Airport Marketing & Analytics
- Oversee design and development of in-house promotional material, publications and marketing collaterals
- Direct and oversee initiatives and other airport marketing programs to build the commercial offering
- Increase in the commercial (non-aero) revenue
- No. of Marketing campaigns with desired ROI, Social Media improvements

**EXTERNAL INTERACTIONS**:

- Retail, Services & Brands - identifying & evaluating market trends and potential services providers
- Concessionaire Brands: CEO, Operations Head, Brand Head, Store Head

**INTERNAL INTERACTIONS**:

- Sector BD team, Airport Commercial team
- SPG / Other Department Heads - collaboration on AOP preparation
- Airport Operations - day to day operations, space management, passenger movement etc

**FINANCIAL DIMENSIONS**:
**OTHER DIMENSIONS**:

- Direct Reports
- Total Passengers Handled
- Retail Space
- No. of business managed
- No. of business Opened
- No. of Concessionaire/ Contracts managed
- New Concessionaire/ Contracts acquired/ developed

**EDUCATION QUALIFICATIONS**:
Post Graduate (MBA), Strong domain knowledge, understanding of all B2C processes and a good financial & commercial acumen.

**RELEVANT EXPERIENCE**:
~15-20 years of total experience of which at least 10 years of relevant experience (in Sales & Marketing, Operations, Retail). Exposure to Airport Commercial will be an added advantage

**COMPETENCIES**:

- Capability Building
- Strategic Orientation
- Social Awareness
- Entrepreneurship
- Execution & Results
- Teamwork & Interpersonal influence
- Problem Solving & Analytical Thinking
- Planning & Decision Making
- Personal Effectiveness
- Stakeholder Focus
- Networking

  • GM- Non Aero

    2 months ago

    india GMR Group Full time

    JOB PURPOSE Responsible for Achievement of Retail business at DIAL, by planning ,development & execution of Business Plans through business partners with support of Internal & External stakeholders Lead the commercial function for the non-aero related channel (includes Retail, F&B, Services & Revenue /Billing), working in collaboration with the...

  • GM- Non Aero

    4 days ago

    India GMR Group Full time

    JOB PURPOSE Responsible for Achievement of Retail business at DIAL, by planning ,development & execution of Business Plans through business partners with support of Internal & External stakeholders Lead the commercial function for the non-aero related channel (includes Retail, F&B, Services & Revenue /Billing), working in collaboration with the Sector...

  • Junior Executive

    2 months ago

    India GMR Infrastructure Full time

    Location: Hyderabad, IN- Company: GMR Hyderabad Intl Arprt**JOB PURPOSE**: Supporting commercial Non aero department with AEP, Payments and supporting HOD office. **ORGANISATION CHART**: **KEY ACCOUNTABILITIES**: Calendar Mgmt. # Coordination & scheduling meetings & other imp assignments like reviews by effectively managing the calendar Act as a liaison...

  • Gm - Commercial (Delhi)

    3 weeks ago

    India GMR Infrastructure Full time

    Location: Delhi, IN- Company: GMR Airports Limited**JOB PURPOSE**: Lead the commercial function for the non-aero related channel (includes Retail, F&B, Services & Revenue /Billing), working in collaboration with the Sector team, Airport Commercial team and business partners (Concessionaires etc.) with an objective of creating a unique experience for...

  • Jm- Revenue Managment

    3 weeks ago

    India GMR Infrastructure Full time

    Location: Hyderabad, IN- Company: GMR Airports Limited**JOB PURPOSE**: Monitor and Manage the recording, reporting, invoicing and recovery mechanism of Non-Aero revenue in GAL(based at GHIAL) complying with Contractual, Statutory and Audit requirements and ensuring improved cash flows. **ORGANISATION CHART**: JM- Revenue Management -> Manager - Revenue...

  • Manager Key Accounts

    2 months ago

    india GMR Group Full time

    JOB PURPOSE Key account management plays a pivotal role in bridging the gap between GHIAL and the concessionaires to achieve smooth day to day operations towards achieving the overall objective of maximizing revenue by implementing strategic business modules. Responsible for account management and sales maximization from a defined set of...

  • AM-Revenue Managment

    4 weeks ago

    india GMR Group Full time

    JOB PURPOSE Team member of Revenue Management and Business Control vertical : co-ordinate with Accounts Manager &stakeholders (concessionaires) to ensure that all the contracts are created in timely manner and billing is triggered as per SOP time lines; coordination with Auditors to ensure compliances by way of strong relationship to drive and...

  • AM-Revenue Managment

    4 days ago

    India GMR Group Full time

    JOB PURPOSE Team member of Revenue Management and Business Control vertical : co-ordinate with Accounts Manager &stakeholders (concessionaires) to ensure that all the contracts are created in timely manner and billing is triggered as per SOP time lines; coordination with Auditors to ensure compliances by way of strong relationship to drive and maximize...

  • AM-Revenue Managment

    6 days ago

    india GMR Group Full time

    JOB PURPOSE Team member of Revenue Management and Business Control vertical : co-ordinate with Accounts Manager &stakeholders (concessionaires) to ensure that all the contracts are created in timely manner and billing is triggered as per SOP time lines; coordination with Auditors to ensure compliances by way of strong relationship to drive and...

  • Manager Key Accounts Commercial Non-Aero

    2 months ago

    india GMR Group Full time

    JOB PURPOSE Key account management plays a pivotal role in bridging the gap between GHIAL and the concessionaires to achieve smooth day to day operations towards achieving the overall objective of maximizing revenue by implementing strategic business modules. Responsible for account management and sales maximization from a defined set of...

  • Manager Key Accounts Commercial Non-Aero

    4 days ago

    India GMR Group Full time

    JOB PURPOSE Key account management plays a pivotal role in bridging the gap between GHIAL and the concessionaires to achieve smooth day to day operations towards achieving the overall objective of maximizing revenue by implementing strategic business modules. Responsible for account management and sales maximization from a defined set of concessionaires....

  • Manager Key Account Commercial Non-Aero

    2 months ago

    india GMR Group Full time

    JOB PURPOSE Key account management plays a pivotal role in bridging the gap between GHIAL and the concessionaires to achieve smooth day to day operations towards achieving the overall objective of maximizing revenue by implementing strategic business modules. Responsible for account management and sales maximization from a defined set of...

  • Jm- Revenue Managment

    4 days ago

    India GMR Infrastructure Full time

    Location:Hyderabad, IN- Company: GMR Airports LimitedJOB PURPOSE:Monitor and Manage the recording, reporting, invoicing and recovery mechanism of Non-Aero revenue in GAL(based at GHIAL) complying with Contractual, Statutory and Audit requirements and ensuring improved cash flows.ORGANISATION CHART:JM Revenue Management -> Manager Revenue Management-> GM...

  • Financial Controller

    4 days ago

    India GMR Group Full time

    JOB PURPOSE Responsible for timely and accurate billing to all Aero and Non-Aero customers. Ensuing no revenue leakage and realization of dues as per agreement with customers. Reconciliation of customer accounts, redressal of their issues and support to commercial department to ensure accelerating realization of dues. Handling PF Trust accounts...

  • Financial Controller

    2 months ago

    india GMR Group Full time

    JOB PURPOSE Responsible for timely and accurate billing to all Aero and Non-Aero customers. Ensuing no revenue leakage and realization of dues as per agreement with customers. Reconciliation of customer accounts, redressal of their issues and support to commercial department to ensure accelerating realization of dues. Handling PF Trust accounts...

  • HR Manager

    2 months ago

    india GMR Group Full time

    JOB PURPOSE The purposes of this role is to strategies and ensure proper implementation of all talent management interventions and act as the HR Business Partner / SPOC for all HR activities for the allotted departments.This role will be responsible for the end to end talent management activities- PMP, L & D, Succession planning, TR, EE, Interventions...

  • HR Manager

    3 weeks ago

    india GMR Group Full time

    JOB PURPOSE The purposes of this role is to strategies and ensure proper implementation of all talent management interventions and act as the HR Business Partner / SPOC for all HR activities for the allotted departments.This role will be responsible for the end to end talent management activities- PMP, L & D, Succession planning, TR, EE, Interventions...

  • HR Manager

    4 days ago

    India GMR Group Full time

    JOB PURPOSE The purposes of this role is to strategies and ensure proper implementation of all talent management interventions and act as the HR Business Partner / SPOC for all HR activities for the allotted departments.This role will be responsible for the end to end talent management activities- PMP, L & D, Succession planning, TR, EE, Interventions...

  • Associate General Manager

    4 days ago

    India GMR Group Full time

    JOB PURPOSE Intensive engagement in the overall Programme Management of Key Business Projects/ Operations Management by liaising with various Department Heads and concerned stakeholders for required approvals and process monitoring during the execution journey. To be aligned with GHIALs Strategic theme of Non Aero Business Development New projects....

  • Associate General Manager

    1 month ago

    india GMR Group Full time

    JOB PURPOSE Intensive engagement in the overall Programme Management of Key Business Projects/ Operations Management by liaising with various Department Heads and concerned stakeholders for required approvals and process monitoring during the execution journey. To be aligned with GHIALs Strategic theme of Non Aero Business Development New projects....