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Associate - Operations

2 months ago

Pune Maharashtra, India WNS Global Services Full time

**Company Description**
WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.
- To meet the customer’s needs to provide satisfaction. To process minimum number of transactions as defined in the monthly VIC scheme. To meet business targets for both quantity and quality. To ensure delivery of services in line with all specified and implied statutory regulations including and not limited to AMBA, WNS and HIPAA guidelines. Good keyboard and typing speed of min 30-35 wpm with 98% accuracy. Prior International healthcare/insurance experience
- Basic computer skills and the ability to navigate through multiple systems without assistance. Detail oriented to ensure accuracy. Ability to work well in a team environment. Good Letter writing skills. Good communication, English and grammar skills. Quantitative Ability
- Good comprehending abilities
- Strong customer focus
- US Culture
- Ability to communicate correctly and clearly. Capability to pick up nuances of effective business communication. Good listening skills
- Good comprehension of English language
**Qualifications**
Graduate

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