Call Center

Manage large amounts of inbound and outbound calls in a timely manner - Follow communication “scripts” when handling different topics - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Seize opportunities to upsell services when they arise - Build sustainable relationships and engage...

ü Manage large amounts of inbound and outbound calls in a timely manner - Follow communication “scripts” when handling different topics - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Seize opportunities to upsell services when they arise - Build sustainable relationships and engage...

ü Manage large amounts of inbound and outbound calls in a timely manner - Follow communication “scripts” when handling different topics - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Seize opportunities to upsell services when they arise - Build sustainable relationships and engage...

Job Position: - Call Center Executive Location**:Delhi** Roles & Responsibilities: call center executive (Hindi) - Attending Inbound calls, Answer the customer query correctly, Customer respect and satisfaction **Salary**: ₹15,500.00 per month **Benefits**: - Cell phone reimbursement Schedule: - Day shift Supplemental pay types: - Performance...

We are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The call center representative may handle a high volume of inbound or outbound calls or both...

**Inbound Hindi Call Center (Females Only, Freshers can apply)** **Job Location: Work from Home/Office (Janakpuri District Cener)** **Job Timings: 10 AM - 7 PM Salary: 15,000 to 35,000 (Fixed)** We are looking for Females staff for Inbound Hindi Call Center. Age should be between 19 - 35. No sales experience required. Freshers are eligible for the...

1. Inbound calls - Understanding and capturing customer needs and preferences 2. Order Management - Coordinating with Customers, Partners and Other Third-party Services for timely servicing of assigned orders 3. Complaint Handling - Delivering a wonderful experience for customers with prompt and timely services 4. Partner Menu & Healthcheck Audit - Daily...

1. Inbound calls - Understanding and capturing customer needs and preferences 2. Order Management - Coordinating with Customers, Partners and Other Third-party Services for timely servicing of assigned orders 3. Complaint Handling - Delivering a wonderful experience for customers with prompt and timely services 4. Partner Menu & Healthcheck Audit - Daily...

1. Inbound calls - Understanding and capturing customer needs and preferences 2. Order Management - Coordinating with Customers, Partners and Other Third-party Services for timely servicing of assigned orders 3. Complaint Handling - Delivering a wonderful experience for customers with prompt and timely services 4. Partner Menu & Healthcheck Audit - Daily...

We are looking for Caller for Call Center who have good communication skills easy to talk customer no hesitation during calls Manage large amount of customer calls and solve their queries over the phone and give details to customer our product and services regarding update to customer to take full benefits and keep using our services Pay: ₹10,182.18 -...

**Answering incoming calls**: They are responsible for answering incoming calls promptly and professionally, ensuring that customers receive the highest level of service. - **Resolving customer issues**: They also focus on identifying and resolving customer issues, using their knowledge and training to provide timely and effective solutions. - **Providing...

Responsibilities: Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in active listening with callers, confirming or clarifying...

Responsibilities include handling inbound and outbound calls, scheduling appointments, providing patient information, and addressing queries. Strong communication skills, customer service focus, and a polite demeanor are essential. Pay: ₹20,000.00 - ₹30,000.00 per month **Benefits**: - Leave encashment - Paid sick time - Provident Fund Schedule: -...

Graduate - Good listening skill - Good Communication skill **Job Types**: Full-time, Part-time Pay: ₹18,000.00 - ₹19,000.00 per month Schedule: - Day shift Supplemental pay types: - Overtime pay - Performance bonus **Education**: - Bachelor's (preferred) **Experience**: - Call center: 1 year (preferred) **Language**: - Hindi, English, Telugu,...

**Call Center Representative**: - Senior Call Center Representative - **Customer Service Associate**: - Call Center Representative (Part-Time) - **Call Center Associate** 1.Answer incoming customer phone calls and take appropriate action for each call 2.Maintain customer satisfaction ratings based on explicit criteria set forth by the company 3.Attend...

**Job Title: Call Center Trainer** We are looking for an experienced Call Center Trainer to develop and deliver training programs for our staff. This role involves enhancing employee performance and ensuring adherence to company policies. **Key Responsibilities**: - Design and implement training for new hires and ongoing staff. - Conduct sessions on...

Company Description Etech Global Services delivers next-generation BPO solutions and specializes in turning data into strategic insights using a combination of artificial and human intelligence. With over 50 global partnerships, 3,600 employees, and state-of-the-art contact centers worldwide, Etech has the flexibility and scalability to work with...

About the RoleThe Process Manager - Outbound Call Center will be responsible for managing the end-to-end new business for assigned campaigns/products, owning the customer journey from leads to login from all sources. This includes managing online response mechanisms and telesales units for online business performance and customer onboarding.Key...

**Eligibility Criteria** - Bachelor’s degree from a recognized university or equivalent experience. - 2+ years of experience in a call center or customer service role, with experience in lead management preferred. - Strong verbal communication and active listening skills. - Proven ability to manage and convert leads. - Proficiency in CRM software and...

**Employer Information**: - Contact Name: Ritvik Bansal - Contact Number: 9650836836 **Position**: Call Center / Customer Support Executive **Location**: Lajpat Nagar, South Delhi, New Delhi 110024 **Work Type**: Work from Office **Responsibilities**: - Call customers to convert them to purchase from us. - Call customers who have already purchased but...