Executive - CRM Support & Bd Operations

3 months ago


Pune, India Crisil Full time

**Department**

MI&A

Position and Department Details

Role: Executive (CRISIL Payroll)

Department: Operations Hub, GIX

Team: CRM Support & BD Operations

Job Role
- Conduct dip stick analysis as part of quality management process
- Maintaining the CRM databases, periodic cleanup.
- Assist BD teams in raising mandates, performing quality check, and resolving routine operational queries
- Manage client billings, subscriptions, and revenue accruals.
- Manage internal stakeholders and ensure SLA and TAT are met and adhered
- Manage operational activities allocated on daily basis
- Work as a team to ensure business deliverables are met on time ensuring adherence to polices, SLA’s and TAT’s
- Handle queries raised by internal and external stakeholders and provide timely solutions,
- Manage vendor expense payouts, provisioning and handle information requirement for RFP’s

Basic Qualification
- Graduate/Postgraduate (preferably business/commerce background) with at least 2+ years of experience in back-office operations, CRM, Revenue and accrual management, Payout management, MIS/Dashboards,
- Excellent working knowledge of advanced MS Excel, MS Word and MS PowerPoint, MS outlook.
- Good communications skills and experience in handling senior stakeholders
- Good to have - Salesforce knowledge and experience, Power BI, Python, Tableau, etc.

Expectations
- The individual should be a quick learner, diligent and efficient in timely completion of tasks assigned
- The individual should be able to think independently, logically, and critically assess the requirement and ensure troubleshooting and solutions
- The individual should be able to multi-task and handle multiple activities at a time
- The individual should have attention to detail and should be solution oriented

**Open Positions**

1

**Mandatory Skills**

customer support operations, Excellent Communication Skills, Sales Support, Sales Operations, CRM Support, CRM Management, Salesforce, PowerBi, MIS Excel, Excel Operation

**Location**

Pune, Maharashtra, India

**Education Qualification**

B.Com, MCom, MBA

**Experience**

1.5 to 4 Years


  • Team: CRM Support

    3 months ago


    Pune, India Crisil Full time

    **Department** MI&A Position and Department Details Role: Executive (CRISIL Payroll) Department: Operations Hub, GIX Team: CRM Support & BD Operations Job Role - Conduct dip stick analysis as part of quality management process - Maintaining the CRM databases, periodic cleanup. - Assist BD teams in raising mandates, performing quality check, and...

  • Team: CRM Support

    3 months ago


    Pune, India CRISIL Full time

    Position and Department Details Role: Executive (CRISIL Payroll) Department: Operations Hub, GIX Team: CRM Support & BD Operations Job Role - Conduct dip stick analysis as part of quality management process - Maintaining the CRM databases, periodic cleanup. - Assist BD teams in raising mandates, performing quality check, and resolving routine operational...


  • Pune, Maharashtra, India Nissar Transformers Pvt Ltd Full time

    Position - HVAC & amp Chiller Operator Qualification: ITI,NCTVT in MRAC or Diploma in Mechanical/Electrical. Experience - min 2 Year location - chakan Job Description - 1)Basic and Detailed knowledge of Ammonia base screw chiller Temp at chiller in out at 5.3/ 0.0 dec C and its preventive maintenance experience with PLC fault finding. 2) Deep...

  • Executive

    4 months ago


    Pune, Maharashtra, India CRISIL Full time

    Position and Department Details Role: Executive (Offroll) Department: Operations Hub, GIX Team: CRM Support & BD Operations Job Role - Conduct dip stick analysis as part of quality management process - Maintaining the CRM databases, periodic cleanup. - Assist BD teams in raising mandates, performing quality check, and resolving routine operational...

  • Crm Executive

    4 months ago


    pune, India White Force Full time

    Job Description: Job Responsibilities: • Assist in developing and implementing customer retention strategies, under the guidance of senior team members, to meet targets and KPIs. • Support the CRM team in executing WhatsApp, Email, SMS, and Push Notifications marketing campaigns by coordinating with Digital Graphic Designers and Copywriters....


  • Pune, Maharashtra, India GOAPI Sports Pvt Limited Full time

    The Accounts Associate will play a crucial role in supporting the Business Development (BD) & Operations Manager by managing and nurturing relationships with key accounts. These accounts include builders, schools, sponsorships, and events. The role demands a high level of travel, primarily within Pune but occasionally to other locations as needed. **Roles...

  • CRM Executive

    1 month ago


    Moshi, Pune, Maharashtra, India Santiago Full time

    **Customer Data Analysis**: **Job Overview**: The CRM Executive is responsible for supporting the CRM strategy by managing customer data, executing targeted campaigns, and ensuring seamless communication between the company and its customers. This role involves day-to-day management of the CRM system, customer data analysis, and collaboration with other...

  • Marketing Analyst

    4 months ago


    Pune, India E902 DWS India Private Limited, Maharashtra Branch Full time

    Description The Operations Analyst – Sales Cloud Salesforce CRM is responsible for supporting the vision, strategy, and implementation of DWS' global CRM program. The role encompasses daily system operations, user support, data analysis & reporting, further development and maintenance of the platform, stakeholder alignment with internal sales units...

  • CRM Executive

    4 weeks ago


    Khadki, Pune, Maharashtra, India Kundan Spaces Full time

    **Job Title: CRM Executive** **Position Overview**: As a CRM Executive, you will play a pivotal role in managing and optimizing our CRM system to ensure we deliver outstanding service to our clients and drive our business objectives. With your 4 years of experience in CRM management, you will be responsible for implementing CRM strategies, analyzing...

  • CRM Executive

    3 months ago


    Kharadi, Pune, Maharashtra, India Property Junctions and Infrastructure Pvt. Ltd. Full time

    We are Hiring for CRM executive **Roles and Responsibility** - Maintain and update CRM database with accurate information on leads, clients, properties, and interactions. - Manage lead generation processes and ensure leads are properly entered into CRM system. - Monitor and track leads through the sales pipeline, initial contact to closure. - Utilize CRM...

  • Executive CRM

    4 months ago


    Pune, India YOGESH ENTERPRISES Full time

    CRM Executive for Real Estate **Roles and Responsibilities**: - Documentation/paperwork starting from the booking of an apartment till possession - Recovery of outstanding payments and bank coordination - Supporting the Sales & Marketing team for residential projects’ sales - Responsible for the completion of after-sales documentation - In charge of...

  • CRM Executive

    4 months ago


    Pune, India Manage-O-Soft Full time

    Designation: CRM Executive Experience: 2-4 yrs Qualification: Graduate Permanent Employment (Work from Office) Job Location: Pune, Koregaon Park **Salary**: Negotiable Working Days: Monday to Friday where alternate Saturday is off. Work Timings: 9.30 to 6.30pm Preferences Excellent communication skills Two/four wheeler with valid license Open to...

  • CRM Executive

    4 weeks ago


    Deccan, Pune, Maharashtra, India Lohia Jain Malpani Properties Full time

    **Job Title: CRM Coordinator** **Location**: Deccan, Pune **Company**: Lohia Jain Malpani **Type**: Full-Time **Salary**: 22,000/- to 26,000/ - **About Us**: Lohia Jain Malpani is a real estate developer committed to delivering high-quality residential and commercial projects. Our team is passionate about creating exceptional spaces and providing...


  • Pune, India Corporate Resources Full time

    Job DescriptionLead and implement the CRM processes & sales tools to be used across the company. The Assistant Manager will be responsible for the production and implementation of standardized reporting across the organization (either automated reports through the CRM tool or custom as needed for specific executive projects) and leveraging Salesforce.com...

  • CRM Assistant

    3 months ago


    Pune, India Practicology Full time

    Responsibilities: * Support the execution of CRM campaigns* Drag and drop email template building* Proof and QA campaigns to ensure 100% error-free execution* Assist with client support* Generate basic reports and analyse data* Provide administrative support to the CRM teamTechnical Skills:* Basic understanding of CRM tools (e.g., Klaviyo, Dot Digital,...

  • Support Executive

    1 week ago


    Pune, Maharashtra, India DeepTek Medical Imaging Pvt Ltd Full time

    **Job Title**: Support Executive **Department**: Tele Operations **Location**:Baner, Pune **Reports to**:Operations Manager **Job Summary** - The Assignment & Coordination Specialist is responsible for the effective assignment of medical studies to doctors and ensuring seamless coordination between doctors and clients. This role requires managing...

  • Marketing Analyst

    4 months ago


    Pune, India E902 DWS India Private Limited, Maharashtra Branch Full time

    Description Marketing is responsible for developing internal and external communications to support business strategy and go-to-market initiatives. Marketing translates technical & product positioning into key market messaging that supports the brand and is compliant with regulatory requirements. Work includes : Coordinating client contact points...


  • Pune, India max hair clinic Pvt Ltd Full time

    **JOB DESCRIPTION** **DESIGNATION: Aesthetic Physician / Clinic Manager** **ROLE**: Clinic operations / Consultations / Procedure **FUNCTION**: Adgrohair / Adgloskin **LOCATION: Pune** **REPORTING TO**:Operation Manager / Regional Manager **ROLE PURPOSE**: Responsible for providing the right information and guidance throughout the client's journey in...

  • CRM Executive

    1 month ago


    Chakan, Pune, Maharashtra, India Client of Shreepati Techno Services Full time

    Position Title: CRM - Executive Division: MD’s Office Location: Chakan, Pune Reporting to: MD Position Summary: The CRM - Executive Assistant will be responsible for all activities as mentioned below Principal Activities: - Making sure all the leads of the clients after placing orders are met. - Ensuring your existing clients are satisfied through...

  • CRM Developer

    3 weeks ago


    pune, India Mastek Full time

    Only Immediate candidates preferredLocation : Mumbai/ PuneTechnical SkillsD365 Platform Knowledge:Thorough understanding of Dynamics 365 modules (Sales Module)Familiarity with D365 customization and configuration capabilities.System Administration:User management, security roles, and permissions.Data management, including data import/export and data...