Customer Service and Pricing

**Responsibilities**: - Respond to customer inquiries, concerns, and feedback - Resolve product/service issues efficiently and professionally - Provide product information, pricing, and availability - Process orders, returns, and exchanges - Escalate complex issues to senior teams - Maintain accurate customer records and feedback - Meet or exceed customer...

**Key Responsibilities**: **Pricing Responsibilities**: - **Pricing Strategy and Development**: - Develop and implement pricing strategies for shipping services, ensuring competitiveness and profitability. - Analyze market trends, competitor pricing, and customer needs to optimize pricing structures. - **Cost Analysis and Rate Calculation**: - Evaluate...

1. Booking with the carrier 2. DO the transporter/ Customer 3. Quotation to the Customer ( Import / Export ) 4. Pricing with the carrier for Export 5. Daily Report for booking pending/ enquiry 6. Linear Issue 7. Enquiry Log in the System 8. Haz approval with the Carrier 9. Vehicle details to all Customers **Salary**: ₹20,000.00 - ₹30,000.00 per...

**Position**: Air Export - Pricing & Customer Service **Location**: Mumbai **Experience**: Will be responsible for negotiating pricing for current and potential clients with the intention of increasing profits and keeping costs at a minimum for the company. **Responsibilities**: - Negotiate and coordinate spot rates and/or quotations for air shipments,...

**Key Responsibilities**: **Pricing Responsibilities**: - **Pricing Strategy and Development**: - Develop and implement pricing strategies for shipping services, ensuring competitiveness and profitability. - Analyze market trends, competitor pricing, and customer needs to optimize pricing structures. - **Cost Analysis and Rate Calculation**: - Evaluate...

Co odinating with Sales and pricing for container booking. - Placing bookings with Shipping lines, following up with lines, validating and confirming all shipment bookings - Building customer relationships and providing excellent customer service - Excellent verbal and written communication skills - Fetching and issuing correct vessel schedule from shipping...

**Customer Service Associate** Designation: Customer Service Associate **Job Type**: Full Time Shift: Night Shift ( 9 Hrs rotational between 8pm to 8am) Work Experience: Minimum 2 years in International voice process - (Preferrable from US health care) Educational Qualification: Graduate or equivalent **Salary**: 25k-32K gross salary Managing incoming...

We are Hiring for Customer service and pricing -Air and Sea Export and Import. Location - Mumbai Salary - 4.5LPA Good relationship with airlines and linear getting rates. Handling both export and Import Air / sea shipments Co ordinating with customers, Airlines and destination. Pay: From ₹450,000.00 per year Work Location: In person

**Customer Service Associate (Kannada Process)** **Job Details & Requirements** Designation: Customer Service Associate (Kannada Process) Process Type - Voice Experience - fresher to 6 months experience Qualification - hsc or any graduate **Salary**: ₹14,000k - ₹17,000k gross **Requirements**: **Should know and be able to speak Kannada...

Dear, Please find below JD for Pricing **Post - Pricing** **Education & Experience**: - 3-4 years Pricing/Sourcing experience in the field of logistics & freight. - Extremely well versed with pricing process & current market trend for sourcing the competitive process. - Good network within shipping line/import agent & cross trade business. - Excellent...

**Company Profile** Pentagon Freight Services has been delivering best-in-class logistics and freight forwarding to the vital sectors we serve for almost 50 years. Our purpose is to support vital industries in continuing their operations so that global growth may continue uninterrupted. Our goal is to provide assurance for a world that never stops. It is...

Converting business by getting best rates form shipping lines and quoting to clients Connect with shipping lines and their website and get best rates. Get best price for shipments and negotiate with liner and client.

**Customer Service Associate_Lingual Process - Malayalam Language** **Job Details & Requirements** Designation: Customer Service Associate Process Type - Voice Experience - fresher to 3 months experience Qualification - hsc or any graduate **Salary**: ₹12,000k - ₹16,000k gross **Requirements**: Should know and be able to speak lingual Malayalam...

ROLES & RESPONSIBILITIES Primary position ObjectivesDesigning effective and competitive end to end pricing solutions based on research of routings, modes of transport, carriers, etc. Key responsibilities.Responsible for negotiating with MLOs/ NVOCCs to ensure that we have in market rates and suitable supply of equipment's on an ALL INDIA/ Regional...

Associate - Pricing **Location** Mumbai, Maharashtra **Date posted** August 22, 2024 **Job ID** 17126 **Our Opening and Your Responsibilities** - Ensure that the deliverables of the stakeholders are completed within the agreed TAT. - Coordinate with Global Pricing shared services manager to fulfill MT pricing operations and strategy execution. - Work...

Co odinating with Sales and pricing for container booking. - Placing bookings with Shipping lines, following up with lines, validating and confirming all shipment bookings - Building customer relationships and providing excellent customer service - Excellent verbal and written communication skills - Fetching and issuing correct vessel schedule from shipping...

**Location**: SEEPZ, Andheri - **Skills**: Develop and execute pricing strategies to align with business objectives by analyzing market trends and pricing data. - Integrating pricing analysis during the product design phase to meet financial targets and reduce later revisions by making adjustments to avoid rework. Serve as the primary point of contact for...

Resolves product or service problems by investigating the customer's complaint, determining the cause of the problem, selecting and explaining the best solution for the problem, expediting correction or adjustment, and following up to ensure resolution and customer satisfaction. **Job Types**: Full-time, Permanent Pay: ₹15,000.00 - ₹18,000.00 per...

**Hiring** **An Executive / Sr. Executive Pricing (Shipping Industry)** Key responsibilities: - Ocean freight pricing for both overseas and freehand business of import and export - Preparing comprehensive quotations along with sailing - Maintain and develop excellent vendor relationships with the objective of the most competitive pricing available. - Day...

Profile : Executive - Customer / Pricing Industry : Freight Forwarding (previous mandatory experience) Responsibility : To take care of pricing and customer service - Air & Sea Freight (Freight Forwarding). Experience : 3-5 Years Location : Mumbai (Andheri) Pay: ₹30,000.00 - ₹40,000.00 per month Schedule: - Day shift Work Location: In person