Customer Service
7 months ago
Co odinating with Sales and pricing for container booking.
- Placing bookings with Shipping lines, following up with lines, validating and confirming all shipment bookings
- Building customer relationships and providing excellent customer service
- Excellent verbal and written communication skills
- Fetching and issuing correct vessel schedule from shipping line to Customer
- Ensure accurate and timely data entry into our operating system
- Direct customer questions/concerns to the correct department for handling and respond with an answer to the customer
- Use daily customer service report to make sure all release requirements have been met before container pickup
Pay: ₹18,000.00 - ₹25,000.00 per month
Schedule:
- Day shift
Ability to commute/relocate:
- Mumbai - 400070, Maharashtra: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Master's (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (required)
- Hindi (required)
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