Bpo (Customer Services)
4 months ago
**Job Title**: Customer Service Executive for US Campaigns
**Company**: The Universal Business Hub
**Location**: 2nd Floor, Cerebrum IT Park, B-3, Marigold Complex, Kalyani Nagar, Pune, Maharashtra 411014
**Job Summary**:
**Key Responsibilities**:
- **Client Engagement**: Build and maintain client relationships through effective communication and presentations, working closely with internal teams to meet client needs.
- **Performance Monitoring**: Meet and exceed set KPIs for lead generation, continuously optimizing strategies based on performance data.
**Qualifications**:
- Experience in lead generation or similar roles, preferably within a BPO environment.
- Strong grasp of lead generation tactics, digital marketing, and B2B sales.
- Excellent communication, negotiation, and presentation skills.
- Minimum educational qualification: Completed 12th grade.
- Driven to meet and surpass targets, analytical, proactive, and capable of both independent and team work.
**Benefits**:
- Competitive salary (₹12,000.00 - ₹18,000.00 per month) plus performance incentives.
- Opportunities for professional development.
- Collaborative work culture.
- Paid sick time, performance bonuses, and yearly bonuses.
**Additional Information**:
, Night Shift.
- Work Location: In person.
- Expected Start Date: 18/03/2024.
**Application Process**:
**Contact Information**:
For further details, reach out at +91 8080848198.
**Benefits**:
- Paid sick time
Schedule:
- Night shift
Supplemental Pay:
- Performance bonus
- Yearly bonus
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (required)
Work Location: In person
Application Deadline: 10/03/2024
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