Operations Associate
2 months ago
**Roles and Responsibilities**: - OPD Management and Consultants Coordination. - Registration and billing - Telephone operations. - Appointment and Scheduling. - Cancelling / rescheduling appointment whenever necessary by calling and informing the concerned patients - Information delivery - Handling queries, enquiries and coordination with lab & diagnostics - Coordinating with inter branch cross functional team. - Compiling MIS data and sending it to the concerned operation in charge who oversees consolidating data - Service recovery in that Area. - Training in the hospital HIS & company modules. - Maintaining attendance, leave & delays in absenteeism of the Consultants. - Room Readiness & coordinating with IP formalities - Inter departmental co-ordination (Wards, H/K, Maintenance, Stores, Admin, IT) - Handles patient grievances (regarding waiting period for the Drs and non-availability of appointments)
**What we are looking for**:
- Min Qualification Graduation/ MBA/PGDM. - At least 2-3 years of Exp in handling hospital operations. - Person must have knowledge of admission process/ discharge process. - Having good communication skills. - Exposure of oncology will be an advantage. - Good knowledge of MS office is must - Person having knowledge of hospital software would be preferred.
**We have**:
- Opportunity to work in a dynamic team of ISB & IIT alumni and learn fromthe very best. - A great learning environment and a lot of freedom. - Leadershipopportunities. - A chance to truly make a difference in the lives of millions of cancer patients in the world
**Salary**: ₹15,000.00 - ₹20,000.00 per month
Schedule:
- Day shift
Ability to commute/relocate:
- Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (preferred)
**Experience**:
- total work: 1 year (preferred)
**Speak with the employer**
+91 7984068629
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