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Operation Associate
3 months ago
Job Description:
The Operations Associate provides local channel partners and their advertising partners with the tools needed to help promote brand-enhancing advertising and fund utilization, as well as take advantage of corporate-sponsored rebates, incentives, and loyalty initiatives.
Review marketing materials against an established set of guidelines and brand standards, enter results into the database and communicate results of the review to marketers.
Perform website functionality quality assurance checks
Perform quality control checks at both the pre-approval level to ensure accuracy and compliance with program guidelines (QC)
Monitor claims from start to finish, verifying and updating information on submitted claims, reviewing the policy to determine which charges are eligible for reimbursement, reconciling a claim, negotiating payment to all parties, and following up to ensure that payments are made
Review pre-approvals submitted to ensure compliance with brand guidelines
Train and onboard partners both at launch and ongoing
Complete administrative tasks such as filing, letter processing, mailing, etc.
Perform a variety of duties to support the client operations and marketing/communications teams
Qualification:
- Background and Experience:
- Bachelor's degree in marketing/advertising preferred
- 02 years experience in a fastpaced office environment with administrative and/or customer service experience
- Proven technical competence including experience with Microsoft Word, Excel, and Outlook
- Strong attention to detail and excellent time management
- Ability to organize work, multitask and meet deadlines
- Exceptional ability to work within a team environment
- Strong verbal and written communication skills