Process Associate
1 month ago
Job Description
**Responsibilities**
- Collect the delinquent amount from the customer over the phone or take promises from them on making the payment
- Inbound & outbound calling
- Provide payment plans basis customer requirement
- Maintain a deep understanding of client process and policies
**Qualifications we seek in you**
Minimum qualifications
- Graduate (in any stream)
- Excellent Communication Skills (verbal and written)
Preferred qualifications
- Good customer handling skills
- High Energy level
- Effective probing skills and analyzing / understanding skills
- You should be able to work on a flexible schedule (including weekend shift)
**Job Types**: Full-time, Regular / Permanent, Fresher
**Salary**: ₹18,000.00 - ₹50,000.69 per month
**Benefits**:
- Cell phone reimbursement
- Food provided
- Health insurance
- Paid sick time
- Provident Fund
- Work from home
Schedule:
- Day shift
- Evening shift
- Flexible shift
- Monday to Friday
- Morning shift
- Night shift
- Rotational shift
Supplemental pay types:
- Commission pay
- Joining bonus
- Overtime pay
- Performance bonus
- Quarterly bonus
- Shift allowance
- Yearly bonus
Ability to commute/relocate:
- Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work: 1 year (preferred)
**Speak with the employer**
+91 8178281479
- Health insurance
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