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International Call Center: Day
1 week ago
We Are Hiring
Designation : International Call Center: Day
Salary : 20,000 - 30,000
Only Female can Apply
Experience:
- 2 to 3 years
Education:
- Any Graduate
Immediate Join
Full Time
**Responsibilities**
- Manage large amounts of inbound and outbound calls in a timely manner
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our call center database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets
**Requirements and skills**
- Previous experience in a customer support role
- Track record of over-achieving quota
- Strong phone and verbal communication skills along with active listening
- Familiarity with CRM systems and practices
- Customer focus and adaptability to different personality types
- Ability to multi-task, set priorities and manage time effectively
- High school degree
**Salary**: ₹20,000.00 - ₹30,000.00 per month
Schedule:
- Day shift
**Speak with the employer**
+91 7558677039
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