Call Centre Executive

4 months ago


Nashik Maharashtra, India Ace Consultants Full time

WE ARE HIRING

Job designation:

- Call Centre Executive

Job location:

- Nashik

**Salary**:

- 15,000-25,000

**Experience**:

- Total experience:

- 3 years of experience in a customer service or call center role.
- Minimum experience:

- 1 years experience in a customer service

Education:

- High school diploma or equivalent

Skillset:

- Good communication skills
- Proficiency with MS Office
- Proficiency in using call center software and CRM systems.

**IMMEDIATE JOINERS REQUIRED**

**FULL TIME**

**Profile Introduction**:
As a Call Centre Executive, you will be the first point of contact for customers seeking assistance or information. Your role is pivotal in delivering exceptional customer service, resolving inquiries efficiently, and ensuring customer satisfaction. This position requires excellent communication skills, problem-solving abilities, and a customer-centric approach.

**Responsibilities**:

- Providing accurate information and assistance to customers regarding products, services, and company policies.
- Resolving customer complaints and concerns effectively and efficiently.
- Processing orders, cancellations, and returns as per company guidelines.
- Maintaining a high level of professionalism and empathy in all customer interactions.
- Documenting all customer interactions and transactions accurately in the system.
- Collaborating with other team members and departments to ensure seamless customer support.
- Adhering to call center protocols and performance metrics such as average handling time and first-call resolution.

**Requirements**:

- Excellent verbal and written communication skills.
- Strong interpersonal skills and ability to handle diverse customer personalities.
- Proficiency in using call center software and CRM systems.
- Ability to multitask and work efficiently in a fast-paced environment.
- Problem-solving skills and ability to think on your feet.
- Patience and empathy in dealing with customer concerns.
- Flexibility to work in rotating shifts, including evenings, weekends, and holidays.

**Salary**: ₹15,000.00 - ₹25,000.00 per month

Schedule:

- Day shift

Work Location: In person

**Speak with the employer**

+91 8600149039


  • Call Centre Executive

    3 months ago


    Nashik, Maharashtra, India Ace Consultants Full time

    WE ARE HIRING Job designation: - Call Centre Executive Job location: - Nashik, Maharashtra **Salary**: - 22,000-30,000 **Experience**: - Total experience: - 4 years of experience in a similar customer service role - Minimum experience: - 1-2 years experiences in call centre or similar role Education: - High school diploma or...

  • Call Centre Executive

    3 weeks ago


    Pune, Maharashtra, India Rao Hospital Full time

    Urgent hiring Call Centre Executive for reputed multispecialty hospital at Pune. Roles and Responsibilities: To provide accurate information to all callers & resolve queries raised during the call. Attending all incoming calls received on helpline number. Handling inquiries from all current & new channels that may be used by the company for business...

  • Call Centre Executive

    4 months ago


    Pune, Maharashtra, India Rao Hospital Full time

    Urgent hiring Call Centre Executive for reputed multispecialty hospital with 2+ years relevant experience at Pune. Roles and Responsibilities: To provide accurate information to all callers & resolve queries raised during the call. Attending all incoming calls received on helpline number. Handling inquiries from all current & new channels that may be used...

  • Call Centre Executive

    3 months ago


    Vidyavihar, Mumbai, Maharashtra, India Healthindia Insurance TPA Services Pvt. Ltd. Full time

    Company Name - Healthindia Insurance TPA Location - Vidyavihar, Mumbai Role - Call Centre Executive (Fresher) **Role & Responsibilities**: - Handling inbound calls/queries - Respond to customer query on Mail & converse with customer (internal/external). - Coordination with customer and team member to resolve customer issue. No sales / No Targets. **Job...

  • Call Centre Agent

    4 months ago


    Baner, Pune, Maharashtra, India Jivika Healthcare Full time

    **Call Center Agent** **Experience**: Freshers **Employment Type**: Full-time, Permanent **Location**:Baner, Maharashtra** **Qualifying Criteria**: - l Should have prior experience in healthcare domain in BPO’s or KPO’s - l High level of proficiency in MS excel, MS Word and Detailed knowledge of call centre management tools - l Excellent...


  • Navi Mumbai, Maharashtra, India HR tailor Full time

    Currently we have an urgent job opening **Contact Centre Executive** with one of our clients, located at **Navi Mumbai.** **Our clients**: Our client is a diversified global manufacturer with annual revenue exceeding $7 billion. They deliver innovative equipment and components, specialty systems and support services through four major operating segments:...

  • Call Center Executive

    2 weeks ago


    Pune, Maharashtra, India Rao Hospital Full time

    Urgent hiring Call Centre Executive at reputed multispeciality hospital located in Pune. Qualification : Any Graduate/ Post Graduate. Roles and Responsibilities: To provide accurate information to all callers & resolve queries raised during the call. Attending all incoming calls received on helpline number. Handling inquiries from all current & new...

  • Call Centre Operator

    4 months ago


    Nashik, India Magnum Group of Hospitals Full time

    **Roles & Responsibilities** - Take customer calls and provide accurate, satisfactory answers to their queries and concerns - De-escalate situations involving dissatisfied customers, offering patient assistance and support - Call clients and customers to inform them about the Hospital’s new services and policies - Guide callers through troubleshooting,...

  • Call Centre

    3 months ago


    Thane District, Maharashtra, India Digital placement Full time

    Urgent Hiring For BPO Tele Sales Executive Must have 6 months of experience in Sales Freshers can also apply Must have a Good Communication Skill in English and Hindi Must have good sales skill and convincing skill You can also call on this numbers: - 93268 64747 / 9326146884 **Job Types**: Full-time, Fresher, Walk-In **Salary**: ₹13,000.00 -...

  • Call Center Executive

    4 months ago


    Pune, Maharashtra, India Lotus Hospital Full time

    Hiring Call Center Executive for multispeciality hospital with 1+ years relevant experience at Pune. Qualification : Any Graduate/ Post Graduate. Job Description: Salary : Rs.20,000/- Rs.25,000/- (Subject to Qualification, Experience & Current CTC). Notice Period : Immediate/ max 30 Days Team HR, 7972938380 Schedule: - Evening shift - Morning shift -...


  • Hinjewadi, Pune, Maharashtra, India IntelligentDx Full time

    **About the Job** The Call Centre Associate answers incoming calls from patients and referring doctors. The main responsibility is to get patients appointments scheduled efficiently and accurately. **ESSENTIAL FUNCTIONS**: To perform this job successfully, an individual must be able to perform each essential function satisfactorily with or without...

  • Call Center Executive

    4 months ago


    Pune, Maharashtra, India V3 Infosolutions Full time

    Qualification : 12th/ Graduate can apply. Job Description : Answer incoming calls and respond to customer’s calls. Management and resolve customer complaints. Identify and escalate issues to supervisors. Provide product and service information to customers. Research required information using available resources. Route calls to appropriate resources....

  • Call Center Executive

    4 months ago


    Pune, Maharashtra, India Lotus Hospital Full time

    Urgent hiring Call Center Executive for reputed healthcare company with 1+ years relevant experience at Pune. Qualification : Any Under Graduate/ Graduate. Job Description: Salary : Rs.12,000/- Rs.15,000/- (Subject to Qualification, Experience & Current CTC). Notice Period : Immediate/ max 30 Days Team HR, 7972938380 Schedule: - Day shift Ability to...

  • Contact Centre

    3 months ago


    Mumbai, Maharashtra, India Thomas Cook India Private limited Full time

    **We Are Hiring For Fresher As a Contact Centre - Sales Executive In Thomas Cook LTD** **About US**: Established in 1881, Thomas Cook India Limited is a leading omnichannel travel company in the Asia-Pacific region, offering a comprehensive range of travel-related services including Foreign Exchange, Corporate Travel, MICE, Leisure Travel, and Value Added...

  • Contact Centre

    3 months ago


    Mumbai, Maharashtra, India Thomas Cook India Private limited Full time

    **We Are Hiring For Fresher As a Contact Centre - Sales Executive In Thomas Cook LTD** **About US**: Established in 1881, Thomas Cook India Limited is a leading omnichannel travel company in the Asia-Pacific region, offering a comprehensive range of travel-related services including Foreign Exchange, Corporate Travel, MICE, Leisure Travel, and Value Added...

  • Contact Centre

    3 months ago


    Mumbai, Maharashtra, India Thomas Cook India Private limited Full time

    **We Are Hiring For Fresher As a Contact Centre - Sales Executive In Thomas Cook LTD** **About US**: Established in 1881, Thomas Cook India Limited is a leading omnichannel travel company in the Asia-Pacific region, offering a comprehensive range of travel-related services including Foreign Exchange, Corporate Travel, MICE, Leisure Travel, and Value Added...


  • Goregaon East, Mumbai, Maharashtra, India 3 Infosolutions Full time

    **Job Title**: International Call Centre Executive (**Female Only**) **Office Location**: Goregaon (E), Mumbai, Maharashtra **Work Location**: In Person (Goregaon (E), Mumbai, Maharashtra) **Work Schedule**: Monday to Saturday, 9:45 AM to 7:00 PM **Job Overview**: - Strong communication, both written and verbal - Great active listening skills -...

  • Call Center Executive

    3 months ago


    Nashik, Maharashtra, India Paradigm Consultancies Full time

    We are Hiring Job Designation: Call Center Executive Job Location: Nashik **Salary**: 10,000 - 20,000 Experience: 2 - 3 years Min 1 year experience as call center executive Education: Graduate/Any Graduate Skills required: - Excellent communication and active listening skills. - Strong problem-solving and decision-making abilities. - Basic computer...

  • Call Centre Executive

    3 months ago


    Navi Mumbai, Maharashtra, India NeuroGen Brain and Spine Institute Full time

    **Skills**: Excellent verbal communication and listening skills with good command over English Excellent interpersonal, research and record keeping skills Strong multitasking, time management and target achieving skills Presentable Good knowledge of CRM practice and system. Customer oriented attitude with professionalism Computer skills: Excel and Google...

  • Call Center Executive

    1 month ago


    Andheri East, Mumbai, Maharashtra, India Eastern Agencies Healthcare Private Limited Full time

    A call centre executive, also known as a call centre representative, has many duties, including: - Answering a large volume of sales calls promptly, while following communication scripts. - Identifying customer needs, providing help with inquiries, and resolving complaints. - Following up with customers to ensure all issues are resolved and they are...