Call Centre Executive
4 months ago
WE ARE HIRING
Job designation:
- Call Centre Executive
Job location:
- Nashik
**Salary**:
- 15,000-25,000
**Experience**:
- Total experience:
- 3 years of experience in a customer service or call center role.
- Minimum experience:
- 1 years experience in a customer service
Education:
- High school diploma or equivalent
Skillset:
- Good communication skills
- Proficiency with MS Office
- Proficiency in using call center software and CRM systems.
**IMMEDIATE JOINERS REQUIRED**
**FULL TIME**
**Profile Introduction**:
As a Call Centre Executive, you will be the first point of contact for customers seeking assistance or information. Your role is pivotal in delivering exceptional customer service, resolving inquiries efficiently, and ensuring customer satisfaction. This position requires excellent communication skills, problem-solving abilities, and a customer-centric approach.
**Responsibilities**:
- Providing accurate information and assistance to customers regarding products, services, and company policies.
- Resolving customer complaints and concerns effectively and efficiently.
- Processing orders, cancellations, and returns as per company guidelines.
- Maintaining a high level of professionalism and empathy in all customer interactions.
- Documenting all customer interactions and transactions accurately in the system.
- Collaborating with other team members and departments to ensure seamless customer support.
- Adhering to call center protocols and performance metrics such as average handling time and first-call resolution.
**Requirements**:
- Excellent verbal and written communication skills.
- Strong interpersonal skills and ability to handle diverse customer personalities.
- Proficiency in using call center software and CRM systems.
- Ability to multitask and work efficiently in a fast-paced environment.
- Problem-solving skills and ability to think on your feet.
- Patience and empathy in dealing with customer concerns.
- Flexibility to work in rotating shifts, including evenings, weekends, and holidays.
**Salary**: ₹15,000.00 - ₹25,000.00 per month
Schedule:
- Day shift
Work Location: In person
**Speak with the employer**
+91 8600149039
-
Call Centre Executive
3 months ago
Nashik, Maharashtra, India Ace Consultants Full timeWE ARE HIRING Job designation: - Call Centre Executive Job location: - Nashik, Maharashtra **Salary**: - 22,000-30,000 **Experience**: - Total experience: - 4 years of experience in a similar customer service role - Minimum experience: - 1-2 years experiences in call centre or similar role Education: - High school diploma or...
-
Call Centre Executive
3 weeks ago
Pune, Maharashtra, India Rao Hospital Full timeUrgent hiring Call Centre Executive for reputed multispecialty hospital at Pune. Roles and Responsibilities: To provide accurate information to all callers & resolve queries raised during the call. Attending all incoming calls received on helpline number. Handling inquiries from all current & new channels that may be used by the company for business...
-
Call Centre Executive
4 months ago
Pune, Maharashtra, India Rao Hospital Full timeUrgent hiring Call Centre Executive for reputed multispecialty hospital with 2+ years relevant experience at Pune. Roles and Responsibilities: To provide accurate information to all callers & resolve queries raised during the call. Attending all incoming calls received on helpline number. Handling inquiries from all current & new channels that may be used...
-
Call Centre Executive
3 months ago
Vidyavihar, Mumbai, Maharashtra, India Healthindia Insurance TPA Services Pvt. Ltd. Full timeCompany Name - Healthindia Insurance TPA Location - Vidyavihar, Mumbai Role - Call Centre Executive (Fresher) **Role & Responsibilities**: - Handling inbound calls/queries - Respond to customer query on Mail & converse with customer (internal/external). - Coordination with customer and team member to resolve customer issue. No sales / No Targets. **Job...
-
Call Centre Agent
4 months ago
Baner, Pune, Maharashtra, India Jivika Healthcare Full time**Call Center Agent** **Experience**: Freshers **Employment Type**: Full-time, Permanent **Location**:Baner, Maharashtra** **Qualifying Criteria**: - l Should have prior experience in healthcare domain in BPO’s or KPO’s - l High level of proficiency in MS excel, MS Word and Detailed knowledge of call centre management tools - l Excellent...
-
Contact Centre Executive
3 days ago
Navi Mumbai, Maharashtra, India HR tailor Full timeCurrently we have an urgent job opening **Contact Centre Executive** with one of our clients, located at **Navi Mumbai.** **Our clients**: Our client is a diversified global manufacturer with annual revenue exceeding $7 billion. They deliver innovative equipment and components, specialty systems and support services through four major operating segments:...
-
Call Center Executive
2 weeks ago
Pune, Maharashtra, India Rao Hospital Full timeUrgent hiring Call Centre Executive at reputed multispeciality hospital located in Pune. Qualification : Any Graduate/ Post Graduate. Roles and Responsibilities: To provide accurate information to all callers & resolve queries raised during the call. Attending all incoming calls received on helpline number. Handling inquiries from all current & new...
-
Call Centre Operator
4 months ago
Nashik, India Magnum Group of Hospitals Full time**Roles & Responsibilities** - Take customer calls and provide accurate, satisfactory answers to their queries and concerns - De-escalate situations involving dissatisfied customers, offering patient assistance and support - Call clients and customers to inform them about the Hospital’s new services and policies - Guide callers through troubleshooting,...
-
Call Centre
3 months ago
Thane District, Maharashtra, India Digital placement Full timeUrgent Hiring For BPO Tele Sales Executive Must have 6 months of experience in Sales Freshers can also apply Must have a Good Communication Skill in English and Hindi Must have good sales skill and convincing skill You can also call on this numbers: - 93268 64747 / 9326146884 **Job Types**: Full-time, Fresher, Walk-In **Salary**: ₹13,000.00 -...
-
Call Center Executive
4 months ago
Pune, Maharashtra, India Lotus Hospital Full timeHiring Call Center Executive for multispeciality hospital with 1+ years relevant experience at Pune. Qualification : Any Graduate/ Post Graduate. Job Description: Salary : Rs.20,000/- Rs.25,000/- (Subject to Qualification, Experience & Current CTC). Notice Period : Immediate/ max 30 Days Team HR, 7972938380 Schedule: - Evening shift - Morning shift -...
-
Call Centre Associate
3 days ago
Hinjewadi, Pune, Maharashtra, India IntelligentDx Full time**About the Job** The Call Centre Associate answers incoming calls from patients and referring doctors. The main responsibility is to get patients appointments scheduled efficiently and accurately. **ESSENTIAL FUNCTIONS**: To perform this job successfully, an individual must be able to perform each essential function satisfactorily with or without...
-
Call Center Executive
4 months ago
Pune, Maharashtra, India V3 Infosolutions Full timeQualification : 12th/ Graduate can apply. Job Description : Answer incoming calls and respond to customer’s calls. Management and resolve customer complaints. Identify and escalate issues to supervisors. Provide product and service information to customers. Research required information using available resources. Route calls to appropriate resources....
-
Call Center Executive
4 months ago
Pune, Maharashtra, India Lotus Hospital Full timeUrgent hiring Call Center Executive for reputed healthcare company with 1+ years relevant experience at Pune. Qualification : Any Under Graduate/ Graduate. Job Description: Salary : Rs.12,000/- Rs.15,000/- (Subject to Qualification, Experience & Current CTC). Notice Period : Immediate/ max 30 Days Team HR, 7972938380 Schedule: - Day shift Ability to...
-
Contact Centre
3 months ago
Mumbai, Maharashtra, India Thomas Cook India Private limited Full time**We Are Hiring For Fresher As a Contact Centre - Sales Executive In Thomas Cook LTD** **About US**: Established in 1881, Thomas Cook India Limited is a leading omnichannel travel company in the Asia-Pacific region, offering a comprehensive range of travel-related services including Foreign Exchange, Corporate Travel, MICE, Leisure Travel, and Value Added...
-
Contact Centre
3 months ago
Mumbai, Maharashtra, India Thomas Cook India Private limited Full time**We Are Hiring For Fresher As a Contact Centre - Sales Executive In Thomas Cook LTD** **About US**: Established in 1881, Thomas Cook India Limited is a leading omnichannel travel company in the Asia-Pacific region, offering a comprehensive range of travel-related services including Foreign Exchange, Corporate Travel, MICE, Leisure Travel, and Value Added...
-
Contact Centre
3 months ago
Mumbai, Maharashtra, India Thomas Cook India Private limited Full time**We Are Hiring For Fresher As a Contact Centre - Sales Executive In Thomas Cook LTD** **About US**: Established in 1881, Thomas Cook India Limited is a leading omnichannel travel company in the Asia-Pacific region, offering a comprehensive range of travel-related services including Foreign Exchange, Corporate Travel, MICE, Leisure Travel, and Value Added...
-
International Call Centre Representative
1 month ago
Goregaon East, Mumbai, Maharashtra, India 3 Infosolutions Full time**Job Title**: International Call Centre Executive (**Female Only**) **Office Location**: Goregaon (E), Mumbai, Maharashtra **Work Location**: In Person (Goregaon (E), Mumbai, Maharashtra) **Work Schedule**: Monday to Saturday, 9:45 AM to 7:00 PM **Job Overview**: - Strong communication, both written and verbal - Great active listening skills -...
-
Call Center Executive
3 months ago
Nashik, Maharashtra, India Paradigm Consultancies Full timeWe are Hiring Job Designation: Call Center Executive Job Location: Nashik **Salary**: 10,000 - 20,000 Experience: 2 - 3 years Min 1 year experience as call center executive Education: Graduate/Any Graduate Skills required: - Excellent communication and active listening skills. - Strong problem-solving and decision-making abilities. - Basic computer...
-
Call Centre Executive
3 months ago
Navi Mumbai, Maharashtra, India NeuroGen Brain and Spine Institute Full time**Skills**: Excellent verbal communication and listening skills with good command over English Excellent interpersonal, research and record keeping skills Strong multitasking, time management and target achieving skills Presentable Good knowledge of CRM practice and system. Customer oriented attitude with professionalism Computer skills: Excel and Google...
-
Call Center Executive
1 month ago
Andheri East, Mumbai, Maharashtra, India Eastern Agencies Healthcare Private Limited Full timeA call centre executive, also known as a call centre representative, has many duties, including: - Answering a large volume of sales calls promptly, while following communication scripts. - Identifying customer needs, providing help with inquiries, and resolving complaints. - Following up with customers to ensure all issues are resolved and they are...