International Call Center
6 months ago
WE ARE HIRING
Job designation:
- International call center
Job location:
- Nashik, Maharashtra
**Salary**:
- 15,000- 20,000 per month
Experience:
- Previous experience in a customer service or call center role is preferred.
Education:
- A high school diploma or equivalent is required; a college degree is a plus.
Skillset:
- Good communication skills
- Proficiency with MS Office
- Comfortable using call center software
**Only female applicants are preferred.**
**IMMEDIATE JOINERS REQUIRED**
**FULL TIME**
Profile introduction:
Join our dynamic team as an International Call Center Representative and become the voice of our global brand. As a key player in our customer service department, you'll be responsible for delivering exceptional service to our international clientele, ensuring their satisfaction and building strong relationships.
**Responsibilities**:
**Issue Resolution**: Effectively resolve customer inquiries, concerns, and issues in a timely and professional manner.
**Product Knowledge**: Develop a deep understanding of our products and services to better assist customers.
**Documentation**: Accurately document customer interactions and transactions in the system.
**Communication**: Collaborate with other team members and departments to ensure seamless communication and problem resolution.
**Quality Assurance**: Adhere to quality standards and ensure that customer interactions meet or exceed expectations.
**Requirements**:
**Communication Skills**: Exceptional verbal and written communication skills in English and other relevant languages.
**Customer-Focused**: A passion for delivering outstanding customer service and a genuine interest in helping people.
**Problem-Solving**: Strong problem-solving skills and the ability to think on your feet to address customer concerns.
**Adaptability**: Ability to adapt to a fast-paced and evolving work environment.
**Technical Proficiency**: Comfortable using call center software and other tools effectively.
**Team Player**: Collaborative mindset with a willingness to work closely with team members and other departments.
**Salary**: ₹15,000.00 - ₹20,000.00 per month
Schedule:
- Day shift
**Speak with the employer**
+91 7028272239
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