Front Office Executive

2 weeks ago


Parel Mumbai Maharashtra, India Flairdeck Consulting Full time

Work Days: Sunday to Saturday (With 1 weekly off between Monday to Friday)

Work Timings: 11 am to 7 pm on weekdays; 10 am to 6 pm on Saturday & 10 am to 4 pm on Sunday

Work Responsibilities:

- Providing counselling face to face, over the telephone, or online
- Helping students to make learning decisions relating to programs and faculty
- Assisting with conflict mediation and resolution between students, students and teachers, or parents and teachers to ensure students’ goals are not disrupted -Keeping confidential records
- Building a relationship of trust and respect with clients, teachers, parents, and students
- Listening to clients, teachers, parents, or students’ concerns, empathising with them and providing prompt and accurate solutions for their concerns
- Assist in daily administrative activities of the institute
- Maintain calendar to coordinate
- Manage the invoices relating to fee payments and other official documents
- Creating/modifying reports, invoices, and letters as per requirement
- Managing the admin requirements of the institute like maintenance, vendor management, stock keeping of equipment & Supplies etc.
- Assist in coordination with students, parents & teachers
- Assist in managing the special events organized in the institute

Key Skills:

- Listening skills -Ability to work with strict targets -Empathy and understanding -A non-judgmental attitude -Patience and a calm manner -Ability to cope with emotional situations -Ability to relate to and adapt communication style to suit a wide range of people

Employee Specifications:
- Good communication skills in English are a must along with a regional language as per the job location
- Should be able to handle multiple tasks at the same time proficiently
- Should be proactive in handling any tasks
- Sound analytical and problem-solving skills
- Should be from a sound family background

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹20,000.00 - ₹25,000.00 per month

Schedule:

- Day shift
- Morning shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Dadar, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Administrative: 1 year (required)

**Speak with the employer**
+91 7065727087
Application Deadline: 09/02/2023
Expected Start Date: 15/02/2023



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